Youth Care Professional

Position Summary:

The Youth Care Professional (YCP) provides 24/7 direct care and supervision to youth in a trauma-informed residential treatment setting. YCPs ensure safety, model healthy relationships, and support daily routines while fostering an environment of empathy, consistency, and respect, while adhering to professional boundaries. You will be trained in crisis prevention and intervention, and you will work side-by-side with clinical, education, and medical teams.

Find joy and purpose in your career. Join an inspired team of professionals who are transforming the lives of youth and enriching communities, one family at a time. Everstand is not a federal or state agency. It is an independent, not-for-profit organization that serves over 1,000 children annually across 12 locations. You will join about 500 teammates across DC, MD, PA, and WV who empower youth and their families to flourish within their community.

• Approaches concerns, challenges, and opportunities with empathy, attention to detail, active listening, and curiosity.
• Consistently models EVERSTAND's core values:
  Safety, Empathy, Relationships, and Impact.
• Honor differences, acknowledge uniqueness, and amplify all voices.
• Models the use of welcoming and respectful language.
• Consistently uses inclusive language in communication and documentation.

• Provide 24/7 line-of-sight/sound and/or enhanced supervision based on clinical guidance.
• Ensure a physically and emotionally safe environment in line with trauma-informed practices.
• Assist youth with Activities of Daily Living (ADLs), including hygiene, grooming, and meals. Meal preparation is required according to the menu, as applicable.
• Provide a safe and calm treatment environment by implementing structured milieu routine, individualized care plans, age-appropriate expectations, and promoting positive behavior interventions that align with Everstand's PBIS system.

• Utilize program-approved and youth-guided techniques to build trusting, youth-guided relationships in alignment with Everstand's Theory of Change - the vehicle for recovery and building durable skills.
• Participate in and help facilitate individual and group programming that models and teaches (e.g., social skills, effective communication, conflict resolution, peer pressure resistance, and creative expression).

• Accurately complete required shift documentation, including logs, incident reports, medication records (MAR), and communication summaries.
• Ensure timely, confidential, and professional communication with team members and supervisors.
• Obtain and maintain user-level access to Everstand's electronic health record system.

• Administer and document medication following program guidelines (with certification).
• Safely transport youth to medical, educational, and legal appointments using agency vehicles.
• Respond to behavioral escalations using trained therapeutic crisis intervention (TCI) methods, when necessary.
• Participate in hospital coverage and intake/discharge transportation as needed.

• Maintain the cleanliness and safety of the unit and ensure youth participation in upkeep in accordance with program protocols.
• Monitor for and report on maintenance needs or safety hazards through daily/weekly on-site inspections according to agency guidelines.
• Promote youth engagement throughout the day, conducting bedroom checks, searches, and supervision per policy every fifteen minutes while the youth are in their rooms.

• Maintain strict confidentiality in handling sensitive youth information.
• Follow HIPAA, State regulations, and organizational policies regarding…