Charter Bus Manager

Position Title

Charter Bus Manager

The Charter Manager will oversee the UMBC Transit Charter Program. This position requires flexibility in a revolving work schedule, including some days, nights, and weekends in order to accommodate training, routes and other requirements.

Transportation Services

UMBC Transit provides extensive fixed route bus service to the UMBC campus and the surrounding communities. Primary locations serviced include:
Technology Research Center (TRC), UMBC South Campus - Bwtech South, Freshmen satellite parking lot, BWI MARC/Amtrak train station, Halethorpe MARC train station, downtown Arbutus, Catonsville, Baltimore Inner Harbor and more. This service extends to weekends with additional access to Route 40 (Baltimore National Pike) business district (Wal‑Mart, international grocery markets, various shopping centers) and Arundel Mills Mall.

Of special interest are the weekday/weekend connections to downtown Arbutus, restaurants, R/C Hollywood Cinema 4, Village Junction Bakery and much more. UMBC Transit also connects to Charm City Circulator, Collegetown networks, Inner Harbor, Lexington Market, sports stadiums, University of Baltimore (UMB) campus, Baltimore Convention Center, museums, theatres, restaurants and more. This service serves current students, staff and faculty members with a valid black & gold UMBC .

The Charter Manager will oversee the UMBC Transit Charter Program. This position requires flexibility in a revolving work schedule, including some days, nights, and weekends in order to accommodate training, routes and other requirements.

Reporting to the Director of Transit in the Division of Student Affairs, the incumbent will oversee the UMBC Transit Charter Program.

• Providing timely estimates, driver scheduling, and service invoicing.
• Operating/assisting with interstate charters.
• Hiring drivers.
• Goal setting, performance review, and progressive disciplinary actions for staff.
• Establishing staff development to ensure consistent adherence to UMBC Transit policies and procedures.
• Participating in department meetings, safety briefs (instructions on safe driving behavior and best practices) and monthly safety meetings.
• Assisting in overall leadership of Transit operation.
• Performing administrative tasks.
• Performing other duties as assigned.

• Bachelor’s degree from an accredited college or university with (3) years of transportation experience in charter bus operations OR 7 years of progressive experience in charter bus operations and management.
• 2 years of customer service (client contact) experience.
• Must have excellent communication skills (written and oral).
• Excellent time management skills with the ability to prioritize.
• Familiarity with Microsoft Office and Google apps.
• Able to work flexible hours to meet the needs of the operation.
• The incumbent must possess strong knowledge and adherence of FMCSA HOS policies and regulations, and experience planning, mapping, and scheduling routes appropriate to vehicle size and the ability to perform and instruct on pre/post trip inspections, conduct accident investigations in conjunction with Safety & Training Manager, and safety audits.
• This position requires flexibility in a revolving work schedule, including some days, nights, and weekends in order to accommodate training, routes and other requirements in compliance with HOS.
• Candidate must have a Maryland Commercial Class B Driver’s License with Air Brake and Passenger Endorsement.

A background check will be required.

Employees in this position must maintain the required driver’s license with no more than 5 points and will be subject to drug and alcohol testing and education as required under U.S. DOT and the State of Maryland regulations. Employees will be subject to pre-employment and random drug testing.

Upload a cover letter and a resume.

Open Until Filled

UMBC offers a rich benefits package.

Regular and grant funded regular positions:

• 22 Days of Annual Leave
• 15 Days of Sick Leave
• 15 Holidays
• 3 Personal Days

• 8 credit hours per…