Dispatcher​/Operations Supervisor | Amazon DSP

What You'll Own

As our Dispatcher / Ops Supervisor, you will be part of the supervisors that run the daily operation from opening to close lockdown. Ensuring we achieve the highest Fantastic+ safety and delivery metrics daily.

• Opening and Closing Operations: lead opening and closing operations for a growing DSP
• On-Road Monitoring &
  
  Coaching:
  
  track delivery progress throughout the day and coach drivers in real time
• DA Leadership: manage DA performance, rosters, performance, rewards, enforce safety, and Amazon compliance
• New Hire Support: hiring, onboarding, training new drivers to optimize for the best performing fleet

• Compensation: $23/hr - $25/hr + Fantastic+ Performance Bonuses
• Stable Work Schedule
• Health, Dental, and Vision benefits provided
• Paid Training and Development
• Real career growth - you’re building the leadership team of a new, growing DSP
• Supportive ownership that invests in people, SOPs, systems, and your development

• Minimum 6 months of DSP dispatch or supervisor experience (non-negotiable - we need someone who already knows the Amazon DSP ecosystem)
• Familiarity with dispatch procedures, DVIC processes, and Amazon Delivery Excellence Scorecard metrics
• Must have been a strong DA before moving into supervision - credibility to hold drivers accountable
• Firm communicator who can coach all types of drivers while keeping morale high
• Reliable, punctual, and solutions-oriented - you won’t have someone looking over your shoulder every minute
• Must be 21+ years old with a valid driver’s license and clean driving record
• Weekend availability required (Front Half / Back Half rotating schedule)

Delivery Service Partners (DSPs) provide contracted delivery services to Amazon and are independent employers. We are an equal opportunity employer and all qualified applicants will be considered for employment.