Greeter Administrator

Location:Multiple Locations Nationwide
Type:Full-time

Job Description:
Be the welcoming face of Rock Star Academy! As a Greeter Administrator, you will be the first point of contact for our students, parents, and visitors, creating a positive and organized experience from the moment they enter our academy. This role is perfect for someone who loves people, thrives in a dynamic environment, and takes pride in providing exceptional front-line service.

• Warmly greet all visitors, students, and parents, providing a friendly and professional first impression
• Manage front desk operations, including answering calls, responding to inquiries, and directing visitors
• Accurately update and maintain membership data and attendance records
• Assist with administrative tasks such as filing, scheduling, and light reporting
• Support academy events, promotions, and daily operational needs
• Help maintain a clean, organized, and welcoming reception area
• Follow academy SOPs and ensure smooth handovers between shifts

• High school diploma or equivalent required
• Excellent interpersonal and communication skills
• Pleasant, patient, and customer-oriented attitude
• Basic computer skills (Microsoft Office/Google Workspace)
• Ability to multitask in a fast-paced environment
• Willing to work flexible hours, including weekends and evenings as needed
• No prior experience required– training will be provided!

• Previous experience in customer service or administration
• Familiarity with academy or education environments

• Be part of Indonesia’s fastest-growing sports and arts academy
• Work in a vibrant, team-oriented environment
• Opportunities for growth and career advancement
• Comprehensive training and ongoing support
• Play a key role in creating memorable experiences for our community

If you’re a people-person with a positive attitude and a willingness to learn, we’d love to meet you!

Rock Star Academy Indonesia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Rockstar Academy is Asia's largest physical education center for children and teens aged 6 months to 18 years. It offers a one-stop hub blending early childhood education with multi-sports (basketball, futsal, martial arts) and performing arts (ballet, dance, cheerleading, gymnastics). Taught by certified professionals and national champions, its programs build physical, cognitive, and social skills to develop "life champions." The academy operates across multiple cities in Indonesia, primarily within shopping malls and commercial centers.