Zone Strategy Manager

As a Zone Strategy Manager at GoTo, you will serve as a strategic partner to the Zone General Manager in formulating, recommending, and analyzing key business strategies. Your work will be instrumental in enabling the Zone to achieve its Gross Transaction Value (GTV) and Contribution Margin (CM) targets while serving as a 'strategic laboratory' for GoTo’s critical initiatives. If you are driven by the opportunity to deliver direct impact, this role is for you.

• Own, manage and deliver “zone insights” from multiple data sources / dashboards to support and improve zone performance Profit and Loss (PnL)
• Responsible to execute supply strategy, i.e. supply incentives, onboarding proposal and positioning, to ensure ample supply for service rate improvement
• Responsible to execute demand strategy, i.e. Pricing adjustments, voucher injections, to maintain and improve customer willingness to book on our platform
• Accountable to execute day‑to‑day tactical and pre‑planned decisions to ensure supply demand balance that resulted in high service rates
• Accountable for in‑depth analysis on issues that happened on generated orders to generate insights and potential product improvement for consumers and drivers platform experience

• High Proficiency in SQL queries and data analysis on multiple platforms i.e. Google sheets, Microsoft Excel
• Ability to understand data, generate insights, define problem statements and create actionable plans which answer specified problem statements
• Ability to create concise communication on problems observed and proposed action plans to related stakeholders along with ability to defend the rationale of proposed actions
• Fast to learn, adapt and implement tactical decisions based on daily on‑ground conditions to improve business metrics in their respective zone

You’ll be part of the Zone team, a group of individuals with owner‑like mindset. This team has the privilege of managing the overall PnL for the respective zone. Our mission is to win locally by taking full ownership of both the user and driver sides for all of GoTo’s business lines, and we’re excited for you to be part of it.