Specialist, Office & Operations Support; Office Administrator

Position: Specialist, Office & Operations Support (Office Administrator)
Location: Bengaluru

About

The Role

Grade Level (for internal use):

08

The   Role:  Specialist, Office & Operations Support (Office Administrator)

The Impact

We are seeking a self-motivated, proactive, and highly organized individual with exceptional problem-solving abilities and a strong commitment to delivering outstanding customer service to join our team as Specialist, Office & Operations Support.

As part of the S&P Global Market Intelligence (MI) Executive & Operations Support (EOS) organization, you will play a pivotal role in creating a seamless experience for employees and visitors at our Manchester office . This position offers a dynamic blend of office administration, operational coordination, and executive support, providing variety and impact in a fast-paced, collaborative environment.

The Team:  The Executive & Operations Support team delivers exceptional customer service to senior leadership while providing essential operational support to employees across our global offices. We act as a strategic partner, ensuring alignment between S&P Global employees and the organization's overarching goals. Our focus is on enabling efficiency, fostering collaboration, and driving excellence in every interaction.

This role will be responsible for overseeing, managing and flawless execution of the following areas: event strategy including format, cadence, dates, and city/site selection, evaluation and selection of venues, suppliers and platforms.

Key Responsibilities

Office & Operations:

Partner with site leadership, Facilities, and IT to deliver initiatives that improve employee engagement and collaboration. Organize town halls, divisional events, and office activities, including meetings, social gatherings, and special occasions. Generate creative ideas to keep engagement initiatives fresh and motivating. Assist with social engagement budget planning and provide cost-effective options to ensure events remain within guidelines.
Engage with the building management company and wider stakeholder community for property organized events/visits.
Act as a primary contact for internal and external visitors. Manage some travel arrangements, office access, and agenda planning. Oversee client meeting room bookings and support all aspects of meetings and events—catering, logistics, materials, AV/Zoom setup, room configuration, and visitor hosting.
Serve as the first point of contact for general office queries (e.g., desk bookings, printing). Maintain strong working knowledge of conference room technology to provide basic IT support and troubleshoot common issues in collaboration with AV and IT teams.
Support processes for new hires, transfers, and leavers, including staff access cards, T&E, corporate credit cards, mobile phones, and other essential guidance.
Work closely with internal departments to align stakeholder expectations, coordinate resources, and optimize workflows for timely delivery of commitments.
Build and maintain strong relationships across the EOS team and wider organization to ensure effective collaboration.
Some local/regional travel may be required.

What We're Looking For:

2 to 4 years of experience in office administration.
A bachelor's degree or equivalent experience.
Proficient in English at a professional/business level.
Comprehensive knowledge of the MS Office suite, particularly in data analysis using MS Excel and creating presentations with MS PowerPoint.
Strong oral and written communication skills, capable of building relationships at all levels.
Skilled in Power BI for data analysis and dashboard development.
Excellent PowerPoint and presentation abilities for crafting and delivering professional reports.
Outstanding planning, time management, communication, decision-making, presentation, organizational, leadership, and interpersonal skills.
Self-driven and highly organized, able to handle multiple tasks, meet deadlines, and prioritize projects effectively.
Polished and composed, capable of working independently in a fast-paced, dynamic environment while adept at reprioritizing tasks with a positive and proactive mindset.
Strong capability and enthusiasm for managing various tasks, events, and projects in a fast-paced…