Administration & Facilities Head

Location: Bengaluru

About the company:

Established in 2007 and headquartered in Bengaluru, Quess is one of India’s largest private-sector employers and integrated business service providers. The company has a presence in over 64 locations across India, Southeast Asia, and North America, with a strength of 500,000+ employees.

We provide a host of technology-enabled staffing and managed outsourcing services across processes such as sales & marketing, customer care, after-sales service, back-office operations, manufacturing operations, facilities and security management, HR & F&A operations, IT & mobility services, etc.

Our business strategy is aligned with our goal of creating a more productive workforce. It includes training and skill development initiatives for better employability, helping job seekers find job opportunities easily, digitising workflows, and providing social security benefits to a wider employable population.

Quess has been certified ‘Great Place to Work’ thrice in a row in recognition of its culture that supports diversity, equal opportunity, and collaboration. Learn more about how we drive productivity and achieve success for our clients:

Job Title:

Head of Facility and Administration

Location:

Bangalore, India

Experience:

15+ Years
Role Type:  Full-Time, Pan-India Role

Job Summary:

We are seeking an experienced and dynamic Head of Facility / Admin Head to oversee and manage our facilities and administrative functions across India. The ideal candidate will have a proven track record of managing large-scale facilities and administrative operations, with a focus on efficiency, cost-effectiveness, and compliance with corporate policies and regulatory requirements. This role requires strong leadership, excellent communication skills, and the ability to manage multiple sites across the country.

Key Responsibilities:

Facility Management:
Oversee the maintenance, safety, and functionality of all company facilities across India.
Ensure facilities are well-maintained and comply with health, safety, and environmental regulations.
Coordinate with vendors and service providers for facility-related services, including maintenance, security, cleaning, and repairs.
Manage space planning, including office layouts and the allocation of resources.

Administrative Operations:
Develop and implement administrative policies, procedures, and standards for all locations.
Ensure smooth day-to-day administrative operations, including transportation, cafeteria services, and office supplies management.
Oversee the management of company assets, ensuring accurate tracking and maintenance.
Lead efforts to streamline administrative processes and improve operational efficiency.

Vendor and Contract Management:
Negotiate and manage contracts with external service providers, ensuring cost-effectiveness and quality of services.
Monitor vendor performance and compliance with contract terms.

Budgeting and Cost Control:
Develop and manage the facilities and administrative budget, ensuring efficient use of resources.
Implement cost-saving initiatives without compromising service quality.

Stakeholder Management:
Serve as the primary point of contact for all facility and administrative matters with internal stakeholders.
Collaborate with other departments to support organizational goals and objectives.

Leadership & Management:
Lead and manage the administrative team to ensure efficient office operations.
Set performance goals, monitor performance, and provide ongoing feedback for all Admin personnel across country.
Develop and implement policies and procedures to improve administrative processes.

Operational Efficiency:
Oversee office operations including reception, clerical work, and internal communications.
Please make sure to manage office supplies, equipment, and facilities.
Coordinate with various departments to ensure administrative support for operational activities.

Project Management:
Lead and coordinate special projects aimed at improving administrative functions and operational efficiencies.
Manage office relocation, renovations, or other significant organizational changes.
Special situation handling if any

Qualifications:

Bachelor's degree in Business Administration,…