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Job Description & How to Apply Below
Location: Bengaluru
Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform m large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on Linked In, X, You Tube, and Facebook.
Inviting applications for the role of Senior Manager - Space planning (Floor Planning) Analytics (Retail)
In this role, you will be responsible for optimizing category and product spacing and placement within retail stores, using analytical and creative skills to ensure right allocation of space and flow of merchandise.
This role involves collaborating with cross-functional teams, analyzing data, and implementing strategies to maximize the use of physical retail spaces.
Roles and Responsibilities
.Accountable for ensuring accurate implementation Space planning strategies and activities carried out by the team.
.Ensuring right space allocations to maintain right flows and adjacencies
.Ensure compliance with the established internal control procedures
.Manages, maintains, reviews, and improves the SLAs, critical metrics and other Business and Customer Metrics in line with our business strategies.
.Ensure team is trained on all corporate/process and skill-based trainings and knowledge retention and improvement in the team
.Review the SOP Documentation and content creation/improvement.
.Pro-actively identify the issues or client needs and act
.Lead the monthly governance meeting with the clients, process leader and maintains a strong client relationship with the key stakeholders
.Define
Roles and Responsibilities for each role within Operations together with goals and objectives.
.Drive continuous improvement, Process optimization, Implement process standardization, simplification and automation to enable efficient and effective delivery of Space planning capabilities.
.Collaborate with cross-functional teams to ensure alignment of team's initiatives with overall business strategies.
.Lead, coach, and develop a team of Members aimed at delivering highly productive processes and program.
.Performance management:
To observe, assess & record Team member performance on key metrics and leverage this data for pay & hike recommendations.
.Succession planning:
To identify, plan & activate back-ups in cases of Team member movement, attrition etc. via timely training & coaching.
.Staffing & hiring:
To understand job & skill requirements & conduct timely hiring to staff the team to manage expected outcomes.
.Maintain attrition at the lowest level as per corporate target and proactively plan & execute people movement during high volume or attrition.
.Leads and supports the operations and governance inclusive of people, process, policies and oversees systems maintenance.
Tools and Technology
- Space Planning Software:
JDA/Blue Yonder Space Planning/ Relex Solutions/Nexgen/ Dotactiv/ Apollo Retail or any other industry specific space planning tools
Data Analytics and Visualization:
Microsoft Excel, Tableau, Power BI
Minimum Qualifications
.Bachelor's or Master's in Retail/Operations Management/B.Arch/BE Civil/Interior designing.
.Prior retail/Space planning/ Operations experience
Preferred qualifications
.Self-directed focus and ability to prioritize within an ambiguous environment.
.Ability to execute and follow…
Position Requirements
10+ Years
work experience
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