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Job Description & How to Apply Below
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Our organization
Service Operations & Technology (SO&T) is the organization within the Volvo Group that secures and develops the service operations and technical solutions our customers depend on, every day, across the globe, for all brands of the Group.
We sit at the heart of the Volvo Group's service ambition, enabling uptime, trust, profitability, and sustainable growth for customers across the globe.
The world around us is changing fast, and the service business is becoming one of the most strategic growth areas for the Volvo Group. SO&T turns this momentum into action by translating strategy into concrete solutions and stable operations. Guided by a clear Customer First mindset, we work side by side with commercial and operational teams to secure uptime, create transparency, and deliver scalable, data driven services that unlock new business models and support a competitive, segmented offer.
Resilience and sustainability are built into everything we do. We design and run robust, AI-enabled processes and systems that strengthen the end-to-end value chain, increase flexibility, and ensure we are always ready when our customers need us. At the same time, we actively contribute to the Volvo Group's sustainability transformation by enabling circular and electromobility services, reducing emissions and waste in our operations, and helping shape a service ecosystem that is better for our people, our planet, and our company.
Joining SO&T means being part of a diverse, collaborative community who are passionate about developing the Volvo Group's service business and turning strategy into impact – every decision, every investment, and every step forward.
Our Region
The Lyon & International region (L&I) is operating in Lyon with the Renault Trucks Central Warehouse, in Africa, in the Middle East, in Asia and Oceania with 11 Regional Distribution Centers as closed as possible from our customers from Morrocco to Australia. We support all truck brands, VCE and Penta. The multiple flows to deliver parts are monitored and optimized by Supply Planning, Dealer Inventory Management, Transport, Service Center and projects functions, operating all over the region.
We are 780 colleagues, committed to Delivering Excellence and actively promoting safety, diversity, continuous improvement, collaboration, people development and sustainability.
This Is Us, Your New Team
Supply Planning and Dealer Inventory Management (SP-DIM) department has the key asset to manage both sides of the Supply Chain: challenging supplier performance and managing inventory at our dealers. This End to End responsibility enables the team to optimize the full Supply Chain. With nearly 4000 suppliers, more than 200 000 active part numbers and dealers across 146 countries, the playground is huge and taking the most benefit from all our data is key to optimize our flows.
We are super active in developing by ourselves all the data tools we need. Continuous improvement is the backbone of our work and each team challenges itself to constantly improve performance. We are located in 12 sites, with a larger team in Lyon. We interact across continents among L&I but also with our colleagues from other Regions.
As a management team we place the individual at the center, promote development and secure a working climate where trust, inclusion, diversity, recognition and customer focus are strong foundations. With our Competence Center in India we aim to expand our Supply Planning workforce. The new team will contribute to manage our large supplier portfolio in close collaboration with the 6 other Supply Planning teams located in Europe.
Our new Indian colleagues will be in charge to secure supplier performance towards our 2 European Central Distribution Centers that support a large scope of Volvo Group brands:
Volvo Trucks, Renault Trucks, Volvo Construction…
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