Consumer Capabilities Lead

Position: IS Consumer Experience Capabilities Lead
Location: Bengaluru

En ABB, ayudamos a las industrias a ser más eficientes y limpias. Aquí, el progreso es una expectativa - para usted, su equipo y el mundo. Como líder del mercado mundial, le daremos lo que necesita para lograrlo. No siempre será fácil, crecer requiere agallas. Pero en ABB, nunca correrás solo. Run what runs the world.

Este Puesto Reporta a

IS Manager

Your Role And Responsibilities

This role is responsible for shaping and driving the strategic direction of the CX employee experience across onboarding, engagement and team development. Design and execute internal communication strategies, cultural transformation initiatives, and learning & development programs that foster alignment with business goals and enhance team cohesion.

The work model for the role is

This role is contributing to Core IS in a global role. Main stakeholders are Consumer Experience (CX) team members, CX leadership team, IS Communications.

Key Responsibilities Include

Employee

Experience:

Lead the development and implementation of employee experience strategies that support organizational culture, engagement, and performance.
Program Leadership:
Oversee onboarding, engagement, and team development programs, ensuring consistency, scalability, and impact.
Training & Development Support:
Coordinate and communicate learning programs and opportunities. Facilitate specific internally designed trainings.
Internal Communications:
Manage and evolve communication frameworks and communities to promote transparency, clarity of strategy, and employee connection.
Culture & Change Management:
Champion cultural transformation efforts, embedding values and behaviors that support a high-performing, inclusive environment.
Data-Driven Insights:
Analyze people metrics and employee engagement data to identify trends, measure impact, and inform continuous improvement.
Team Enablement:
Lead planning and execution of team events and development activities that strengthen collaboration and morale (like Team Townhalls and other Team online events).

You will join a dynamic, creative, high performing team, where you will be able to thrive.

Qualifications For

The Role

Good organizational and project management abilities
Proficiency in using communication tools and platforms (e.g., intranet, newsletter tools, video creation software, etc).
Ability to work collaboratively and build relationships at all levels of the organization, including leadership
Strong written and verbal communication skills
Organization capability development – OCDV
Organizational change management – CIPM
Employee Experience – EEXP
User Experience design – HCEV
Content design and authoring – INCA
Content publishing – ICPM
Organisational facilitation – OFCL
Learning delivery ETDL
Fluent in English (speaking and writing)

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