Launch Program Manager

Location: Bengaluru

The  Expansion Program Manager  will be responsible for centre expansion across top cities, owning the end-to-end transformation process from site identification to centre launch.

Key Responsibilities:

End-to-end programme management and ownership of the transformation process from site to centre launch.
Collaborate with multiple stakeholders (e.g., Real Estate, Legal, Business Finance, Projects, City Teams, Talent Acquisition, Sales/Growth, and Audits) to programme-manage launch operations.
Interface effectively with franchise partners to ensure timely execution, payments, launch readiness, and presales.
Capital expenditure ownership and management across projects, equipment, and other line items.
Improve the overall launch process and franchise partner satisfaction with new launches
Identify, communicate, and problem-solve any potential risks to launching centres on time and with a great member experience.

Desired

Qualifications & Skills
Sharp programme management skills — building and executing SOPs, gaining buy-in from multiple stakeholders, and driving execution with high influence.
Excellent problem-solving abilities — ability to hustle and think on one's feet in new situations, and take decisive action.
Strong written and verbal communication skills.
Process orientation — identifying and solving problems and establishing best practices.
2–3 years of experience in project/programme management; startup experience preferred
Bachelor's degree from a recognised university (Engineering, Law, Commerce, or Management)
Previous experience in a franchise or client-based business preferred.
Background in real estate, construction, or retail expansion is a plus.
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