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Engagement Director

Job in Bengaluru, 560001, Bangalore, Karnataka, India
Listing for: iQuanti
Full Time position
Listed on 2026-08-31
Job specializations:
  • Management
    Client Relationship Management, Change Management
Job Description & How to Apply Below
Location: Bengaluru

JOB DESCRIPTION – Portfolio Leader – Client Delivery

Location
:

Bangalore (Hybrid

)
Experienc
e:12+ Yea

rs
Role Overv
iewAt iQuanti, we are transforming how digital marketing, analytics, customer experience, and creative services are delivered through AI, automation, and technology-enabled operating mode
ls.

We are looking for a Portfolio Leader – Client Delivery to lead a portfolio of strategic client engagements while driving the adoption of AI and technology across delivery teams. This role combines executive client leadership, operational excellence, and transformation leadersh
ip.

You will be responsible for delivering outstanding client outcomes, building high-performing teams, and partnering with Solutions, Product, and AI teams to embed innovative solutions into client engagements. As a senior leader, you will help shape the future of iQuanti's delivery model by creating scalable, efficient, and AI-powered ways of worki

ng.
Key Responsibili
ties Client & Portfolio Leader
ship Serve as the executive sponsor for a portfolio of client engagements, building trusted relationships with senior stakehold
ers.

Drive strategic direction and business outcomes across marketing, analytics, experience, and creative engageme
nts.

Ensure portfolio health across delivery quality, client satisfaction, revenue retention, and gro
wth.

Lead governance, risk management, and executive reviews across the portfo
lio.

AI & Transformation Leader
ship Define and drive the AI and technology transformation agenda across the portfo
lio.

Partner with Solutions, Product, and AI teams to implement innovative solutions within client engageme
nts.

Champion AI-enabled workflows, automation, and scalable delivery practices that improve productivity, quality, and sp
eed.

Foster a culture of innovation and continuous improvement while driving adoption of new tools and operating mod

els.
Business & Operational Excel
lence

Own portfolio P&L, balancing growth, profitability, delivery quality, and
CSAT.Drive operational excellence through standardization, automation, and technology-enabled deli
very.

Improve key business metrics including margin, utilization, Revenue/FTE, and delivery effici

ency.
Talent & Lead
ership

Build, mentor, and scale high-performing global
teams.

Develop future-ready leaders and strengthen AI and digital capabilities across the organiz
ation.

Foster a culture of accountability, learning, innovation, and client-centr

icity.
Success
Metrics Revenue growth, retention, and portfolio profit
ability

Client satisfaction and executive stakeholde
r trust

Delivery quality, operational excellence, and portfolio
health

Productivity improvements enabled through AI and aut
omation

Adoption and impact of AI-powered solutions across client enga
gements

Employee engagement, talent development, and re

tention
Required E
xpertise

Proven experience leading large client portfolios with accountability for delivery, growth, and business o
utcomes.

Strong executive presence with the ability to influence senior stakeholders and build trusted client relati
onships.

Deep expertise in one or more areas including Performance Marketing, Analytics, Customer Experience Optimization, Creative Services, or Marketing Tec
hnology.

Demonstrated experience driving technology, automation, or AI-led transformation init
iatives.

Track record of building and leading high-performing teams in a fast-paced, client-centric envi

ronment.

About Usi Quanti is an independent performance marketing company that generates value for clients by utilizing data to drive better business outcomes through digital channels. Beyond campaign strategy, management, and optimization, we engage with clients to understand their business and produce proprietary insights that lead to stronger business
results.

Through a data science-led approach to client problem-solving, we've created a differentiated suite of product-driven service offerings that we deploy to clients, including a search-predictive efficacy platform called ALPS. We're 350+ people strong worldwide, with hubs in Jersey City and B

angalore.
Why You'll Like Working f
or iQuanti

Opportunity to work with Fortune 500 brands and the Top 5 US Banks on high-impact, long-term strategic
projects.

Gain hands-on experience with patented, enterprise-grade platforms like ALPS™
and LEAP.Benefit from a fast-growing environment and cross-channel learning in SEO, Paid
, and CRO.Enjoy a hybrid work model and flexible timing in a culture that prioritizes both excellence and w

ell-being.
E
xplore More

Who We Are:

iQuanti Offic
ial Website Our Success Stories: C
ase Studies Our Culture:
Check us out on Linked In an
d Instagram Our Tech:
Explore our ALPS Platfo
rm and Leap Insights:
Explore the i

Quanti Blog
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