Job Description & How to Apply Below
About Us:
Mobileum is a leading provider of Telecom analytics solutions for roaming, core network, security, risk management, domestic and international connectivity testing, and customer intelligence. More than 1,000 customers rely on its Active Intelligence platform, which provides advanced analytics solutions, allowing customers to connect deep network and operational intelligence with real-time actions that increase revenue, improve customer experience, and reduce costs.
Headquartered in Silicon Valley, Mobileum has global offices in Australia, Dubai, Germany, Greece, India, Portugal, Singapore and UK with global HC of over 1800+.
Join Mobileum Team
At Mobileum we recognize that our team is the main reason for our success. What does work with us mean? Opportunities!
Role:
Director – Quality & Automation Engineering
Reports to:
VP – Engineering / VP – Quality Engineering
About the Job:
We are seeking a hands-on engineering leader to build and run a multi-disciplinary team accountable for three interlocking charters:
Test Automation — engineering-grade automated testing across Mobileum's telecom products (SDET-led)
Cloud-Native Deployment Automation — Git Ops-based, repeatable deployment of products across 1,000+ customer environments (Dev Ops-led)
Performance Engineering — load, stress, and capacity validation for carrier-grade, high-throughput, low-latency systems
This leader owns the strategy, delivery, hiring, and technical direction for the team, and is accountable for measurable improvements in release quality, deployment velocity, and system performance. The role is both a people leader (managing Technical Leads and senior engineers) and a technical authority who can go deep in architecture reviews across all three charters.
Roles & Responsibility:
- Organizational Leadership
Build, mentor, and retain a high-performing team spanning SDET, Dev Ops/Cloud-Native, and Performance Engineering.
Line-manage Technical Leads (SDET and Dev Ops) and set clear goals, career paths, and performance standards.
Establish team operating model, on-call/escalation practices, and engineering culture.
Test Automation Strategy
Define the automation-first quality strategy — framework selection, coverage targets, and shift-left practices.
Drive adoption of scalable, maintainable test frameworks integrated into CI/CD quality gates.
Champion AI-assisted testing and risk-based test prioritization to reduce regression cycle time.
Cloud-Deployment Automation
Own the strategy for automating deployment of cloud-native solutions across customer environments (on-prem and cloud).
Establish Git Ops workflows (e.g., ArgoCD/Flux), IaC standards, and repeatable, auditable release pipelines.
Reduce deployment lead time and configuration drift across a large, heterogeneous install base
Performance Engineering
Define performance benchmarks, SLAs/SLOs, and capacity models for carrier-grade telecom workloads.
Institutionalize load, stress, soak, and spike testing as release gates.
Drive bottleneck analysis and optimization across application, data, infrastructure, and network layers.
Governance, Metrics & Delivery
Establish engineering KPIs (escaped defects, deployment frequency, MTTR, release predictability, performance regressions).
Report quality, reliability, and delivery health to executive stakeholders with clear, data-driven narratives.
Balance business needs against technical constraints; manage risk, dependencies, and escalations.
Stakeholder Management
Partner with Product, Engineering, Professional Services, and Support to align quality and deployment standards.
Represent the function in executive reviews and customer-facing escalations where required.
Desired Profile:
- Leadership
12+ years in software/quality engineering, with 5+ years leading engineering teams (managing managers or senior ICs).
Proven experience building or scaling an automation, QE, Dev Ops, or SRE function.
Track record of hiring, mentoring, and developing senior engineers and leads.
Telecom Domain
Working knowledge of telecom/roaming systems and core network protocols (SS7, Diameter, GTP, SIP).
Understanding of carrier-grade requirements: five-nines availability, high throughput,…
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