Sales and Operations Manager

Location: Bengaluru

Company Description
Sports Paddock is a sports management firm committed to fostering the growth of athletes and sports in India. The company integrates online and offline platforms to create a diverse community for amateur and semi-professional athletes. The Amateur League (TAL), its flagship initiative, provides year-round playing opportunities. Additionally, Sports Paddock specialises in talent representation, facility management, and sports infrastructure consulting, contributing to the holistic development of the sports ecosystem.

Role Description
This is a full-time, on-site role for a Sales and Operations Manager based in Bengaluru. The role involves overseeing day-to-day operational processes, managing customer relationships to ensure satisfaction, and driving business growth through effective sales strategies. The individual will coordinate with teams, analyse operational performance, and implement improvements to enhance overall efficiency and customer experience.

Qualifications
Strong analytical skills with the ability to evaluate data and make informed decisions
Experience in operations management and the ability to streamline workflows effectively
Proficient in customer service and focused on maintaining high levels of customer satisfaction
Excellent communication skills for managing both internal teams and external stakeholders
Demonstrated ability to develop sales strategies and drive results
Organisational and leadership skills, with attention to detail and problem-solving abilities
Experience in sports management or a related field is a plus
Bachelor’s degree in Business Administration, Sports Management, or a related field