Bangor Payroll - Client Success Consultant; Lite

Position: Bangor Payroll - Client Success Consultant (Lite)
** Job Description
** The Client Success Consultant is a skilled professional who is eager to learn and is responsible for growing their expertise in payroll knowledge and systems, while providing support to customers. The Client Success Consultant will demonstrate proficiency in all aspects of the payroll system, and modules. This role requires problem-solving abilities, high attention to detail, strong communication skills, and the ability to assist clients with requests.

Committed to our You Matter More Promise, the Client Success Consultant Level 2 will be dedicated to delivering the highest level of customer service and developing strong, long-lasting relationships. Responsibilities:
Assist clients with payroll requests by demonstrating problem-solving skills and providing expert-level guidance and communication.

Works independently, proactively taking on additional projects, updating procedures, and managing higher-level tasks and responsibilities.

- Strong problem-solving skills, capable of handling more advanced requests with confidence.

- Excellent communication skills, both written and verbal, for effective collaboration with internal teams and external customers.

- Ability to work independently and with a team, manage time effectively, and take initiative on projects or tasks.

Preferred Qualifications Payroll experience is helpful, but not required

Strong communication skills, verbal and written required

Physical Demands/Conditions Requirements:

At Bangor Savings, we understand the importance of continuing to nurture an internal culture of excellence for each of our employees. We offer internal and external training to assist our employees in realizing their career aspirations including internships, lateral training, management training, and tuition reimbursement.

We also offer a unique set of benefits designed to support our employees in living their best life and achieving their goals. Our holistic health and wellness programs allows each employee to customize their approach to well-being.  And our pay, rewards, recognition, and incentive programs ensure that they are well-compensated for a job well-done.

At Bangor Savings Bank, the work our employees do each and every day allows us to deliver on our promise to make a difference in the lives of people in New England in a way that really matters.

Bangor Savings Bank provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, age, national origin or any other class protected under state or federal law and affirmatively seeks to advance the principals of equal employment opportunity. In addition, the Bank is committed to providing equal employment opportunities to qualified persons with disability, veterans, and/or disabled veterans.

No question on this application is intended to secure information to be used for such discrimination, this application will be given every consideration, but its receipt does not imply that the applicant will be employed. This application will remain active for a period of 90 days. If, after such time, you still wish to be considered for employment, you must reapply.

Bangor Savings Bank does provide workers compensation coverage for employees injured on the job. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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