Business Intelligence Analyst - Strategic Partnerships

About the Team/Role

The Business Intelligence Analyst 2 will balance their time between providing wide analytics support to multiple lines of business and providing dedicated support for our largest and most complex strategic partnerships within the North American Fleet line of business.

The Analyst will dive deep into complex business challenges, utilizing data from internal and external sources to provide clear, actionable insights for decision-makers. They will identify hidden patterns and trends within datasets, construct accurate forecasts, develop recommendations, and contribute to strategic and tactical planning. They will translate complex data into digestible reports and analyses, tailor their approach to meet specific business needs, and use system reporting tools to generate datasets and reports.

The successful candidate will be proactive, creative, with an insatiable curiosity and desire to understand not only what has transpired, but why. They will inspire others by delivering actionable insights and always think and act in our strategic partners' best interest. Traveling to present at strategic offsite meetings may be required.

• Utilize enterprise data platforms, Business Intelligence platforms and data visualization tools for data discovery and storytelling. Preferred experience in Snowflake, Tableau and Business Objects.
• Create and maintain datasets, dashboards and proprietary systems in support of analytical duties.
• Develop and deploy dashboards, trend analysis, operational reporting to key stakeholder groups.
• Develop both custom and ad‑hoc reports to identify, illustrate, and monitor trends and issues within the portfolios for both the US and Canada.
• Perform ongoing analysis of data, changes, trends and other relevant patterns.
• Analyze industry trends and provide competitive benchmarking.
• Conduct self‑directed investigations into data irregularities and proactively identify opportunities for service improvement and potential system issues.
• Fulfill prioritized departmental ad‑hoc report requests from the Sales and Marketing teams.
• Provide insight and direction to the “Four A’s” of portfolio analysis and reporting:
  Acquisition, Approval, Activation and Attrition.
• Forecast portfolio volume against contractual obligations on a monthly basis.

• Partner with Service Delivery leadership to identify coaching needs, make recommendations based on data analysis, and maintain a system for tracking and reporting results to stakeholders on a recurring basis.
• Collaborate with Management to explore, evaluate and initiate revenue enhancement opportunities, program/product enhancements, and process improvements.
• Partner cross‑functionally to strategically leverage relationships with Sales, Operations, Marketing, Product, IT and Finance.

• 2 years experience in a relevant industry or a reporting and analytics role.
• BS or MS degree in a relevant area (Sales and Marketing, Data Analytics, Data Science) or commensurate experience.
• Technical proficiency in SQL/PSQL, enterprise BI tools (prefer Business Objects) and visualization tools (prefer Tableau).
• A curious, forward‑thinking mindset, with the ability to experiment with AI integration to transform how we interpret data and deliver value.
• Firm grasp of sales, marketing and B2B go‑to‑market strategies.
• Ability to translate data‑driven analyses into actionable insights and recommendations and effectively communicate these findings to the business and our customers.

$71,200 – $84,900 annually.

Benefits include health, dental and vision insurance, retirement savings plan, paid time off, health savings account, flexible spending account, life insurance, disability insurance, tuition reimbursement, and more.