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Customer Service Advisor Day Shift
Job in
Bangor, Penobscot County, Maine, 04401, USA
Listed on 2026-02-16
Listing for:
SendMyBag (NI) Ltd
Full Time
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Recruiting for a Customer Service Advisor.
Responsibilities- Speak with our customers and courier partners via phone.
- Respond to emails.
- Handle live chat enquiries.
- The ability to construct emails and live chat responses.
- Ability to speak clearly with international customers and couriers by phone.
- Experience with PCs on a day to day basis is required, successful candidates will be working with our in house software to manage active orders on the service.
- As part of the interview process candidates may undertake several short tests including, typing, spelling & grammar.
5 x 8 hour shifts including a 45 minute break. Shifts will typically not start earlier than 7am or finish after 11pm. Shifts will usually change on a monthly basis rotating between early, mid and late starts.
As an example only, shifts across 3 months could be:
Month 1: 8am to 4pm, Month 2:
Midday to 8pm, Month 3: 2pm to 10pm.
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