Assistant Director of Continuing & Professional Studies

Assistant Director of Continuing & Professional Studies

Position Description (Full‑Time, 12 months, Exempt):
The Assistant Director supports the Director of Continuing & Professional Studies in managing and advancing the department’s programs, including adult & youth education, Pre‑College, and registration. This role oversees program operations, enhances student and faculty experience, ensures effective communication and coordination across the department, provides high‑quality customer service, supports program development, and maintains accurate records.

• Oversee Program Operations:
  Manage logistics for Continuing Studies and Pre‑College programs, including registration, keys, packets, classroom setups, and communication with key stakeholders.
• Support Faculty and Students:
  Serve as primary point of contact for faculty and students, providing guidance and assistance with course logistics, registrations, and departmental policies.
• Develop and Expand Programs:
  Collaborate with the Director to plan, develop, and implement new course offerings aligned with the institution’s mission and student interests.
• Lead Pre‑College Program Administration:
  Oversee all aspects of the Pre‑College program, including policy development and communication with families to create a cohesive and enriching experience.
• Coordinate Marketing and Recruitment Efforts:
  Assist with targeted marketing campaigns, proofread and edit promotional materials, contribute to social media strategies, and represent the department at events such as open houses and recruitment activities.
• Maintain Data and Records:
  Manage student database systems with high accuracy, including data entry, tracking registrations, managing waiting lists, and generating reports.
• Enhance Community Engagement:
  Visit studio classes to support faculty and students, document activities for promotional use, and foster a strong sense of community within the department.
• Foster Collaboration Across Departments:
  Work closely with Student Life, Residential Education, Admissions, and other teams to align Continuing Studies and Pre‑College programs with institutional goals and resources.
• Ensure Effective Communication:
  Facilitate clear, consistent communication with faculty, staff, and students about course updates, policies, and program details across multiple channels.
• Provide Administrative Leadership:
  Supervise day‑to‑day departmental operations and assist the Director with strategic planning and special projects to advance the mission of Continuing & Professional Studies.

• Bachelor’s degree in education, arts administration, business, or a related field (or equivalent work experience).
• Minimum 3–5 years of program management experience in continuing education or a related field, preferably in higher education or the arts.
• Proven track record of managing multiple programs, coordinating logistics, and meeting deadlines.
• Experience working with diverse populations, including youth and adult learners.
• Proficiency with database management systems and productivity tools such as Microsoft Office Suite, Google Workspace, and CRM software.
• Demonstrated success in developing and implementing marketing and recruitment strategies.

• Strong ability to manage complex operations, prioritize tasks, and oversee multiple projects simultaneously.
• Excellent written and verbal communication skills, including crafting clear, professional emails, reports, and promotional materials.
• Comfortable presenting at events and engaging with diverse audiences, including students, families, and community members.
• Experience with social media platforms and digital marketing tools to promote programs effectively.
• Strong customer service orientation with the ability to build positive relationships with faculty, staff, and students.
• Collaborative approach when working across departments and with external stakeholders.
• Creative and flexible problem‑solving in dynamic, fast‑paced environments.
• Ability to adapt to shifting priorities while maintaining high‑quality work standards.
• Commitment to fostering an inclusive environment that values diversity, equity, and social…