Student Persistence & Outreach Coordinator

• Provide proactive, holistic, and student-centered support to students facing academic, financial, personal, or wellness-related challenges
• Conduct early intervention, coordinate resources, and provide individualized student support
• Collaborate with students, faculty, staff, and community partners to identify barriers to success and degree completion
• Serve as a key member of UMA's student success network and CARE Team
• Use data-informed practices to improve student outcomes, engagement, retention, and graduation rates
• Manage student intervention systems and track outcomes
• Identify trends and develop targeted persistence initiatives
• Liaise among academic and student support departments to ensure timely and effective assistance

• Bachelor's degree
• Minimum of two years of experience working with students in a higher education setting, ideally in student affairs, advising, or facilitating academic success
• Demonstrated commitment to student success and persistence
• Strong interpersonal, communication, and organizational skills
• Ability to work effectively with diverse student populations
• Experience managing confidential information and sensitive student situations
• Proficiency with student information systems, case management software, databases, and Microsoft Office applications
• Exceptional relationship-building and customer service skills
• Ability to manage multiple priorities and complex student situations simultaneously
• Strong analytical and problem-solving abilities
• Ability to work independently and collaboratively within a team environment
• Strong presentation and facilitation skills
• Ability to exercise sound judgment and discretion when handling sensitive matters
• Applicants must be authorized to work in and reside in the United States
• Must not require visa sponsorship now or in the future
• Successful applicant subject to appropriate background screening
• Cover letter, resume/curriculum vitae, and three references when requested, including at least one recent supervisor

Demonstrates expertise in providing student-centered support, utilizing data-informed practices to enhance student engagement, retention, and success. Proficient in managing student intervention systems and collaborating effectively with diverse populations in higher education.

• Bachelor's Degree
• Student Information Systems Proficiency
• Experience in Student Affairs
• Strong Interpersonal Skills
• Analytical and Problem-Solving Abilities

• Data-Informed Practices
• Case Management Software
• Microsoft Office Applications
• Managing Confidential Information
• Tracking Outcomes
• Identifying Trends
• Targeted Persistence Initiatives
• Facilitation Skills
• Presentation Skills
• Organizational Skills

• Strong Communication Skills
• Relationship-Building Skills
• Customer Service Skills
• Ability to Work Independently
• Ability to Manage Multiple Priorities

• Higher Education
• Student Success
• Academic Advising
• Diverse Student Populations
• Student Support Departments