Mortgage Loan Officer

New Dimensions FCU is hiring a Mortgage Loan Officer in Waterville.

This position requires, acting as a Mortgage Loan Originator (MLO), and registration in the National Mortgage Licensing System (NMLS) in accordance with applicable state and federal law, including the Secure and Fair Enforcement for Mortgage Licensing Act of 2008. The MLO will follow established credit union procedures designed to monitor the continued registration in the NMLS.

Assists members with mortgage lending needs. Originates, analyzes, and approves mortgage loans by examining application and supporting documentation; estimates credit worthiness; calculates repayment risks based on lending policy. Closes mortgages. Member outreach.

Recommends other consumer products, when feasible, and coordinates with consumer loan officers.

• (20%) Analyzes current financial position of members to determine the degree of risk involved in extending credit or lending money. Makes decision to approve, disapprove, or forward the loan request to higher levels for decision on mortgage loans.
• (15%) Interviews loan applicants to develop information concerning their loan needs, earnings, and financial condition.
• (15%) Prepares, reviews, and processes accurate and timely loan documents in accordance with established policies and procedures.
• (10%) Explains loan programs to members, evaluates their needs and recommends loan options.
• (10%) Establishes the terms and conditions of an approved loan or renewal and reviews them with the member.
• (10%) Reviews HELOC’s for continuation of credit line before the renewal review period matures.
• (10%) Participates in sales development activities. Attends local networking events. Places outbound calls for product education.
• (5%) Keeps informed of current trends and regulatory changes in consumer, commercial and mortgage credit.
• (5%) Other duties as assigned.

• To adhere to the shared values of the organization.
• To receive acceptable ratings for loan quality from auditors and examiners.
• To maintain a professional, courteous, and friendly atmosphere for members and coworkers.
• To troubleshoot and resolve member and internal inquiries in a timely, friendly, and accurate manner.
• Utilizes call lists to offer new products while increasing volume.
• To process loan documents, reports, and new loans or loan requests in a timely fashion with 95% to 100% accuracy.
• To maintain a current knowledge of credit union products and services.
• To be aware of and initiate cross-selling opportunities.
• To comply with all credit union policies including reporting to work on time and avoiding unnecessary absences.
• To comply with requirements of the Bank Secrecy Act, NCUA Rules and Regulations, and any other regulations pertaining to the job as described and credit union operations.

• Experience: Three years to five years of similar or related experience.
• Education: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job‑specific skills acquired through an apprenticeship program.
• Interpersonal
  
  Skills:
  
  Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
• Other
  
  Skills:
  
  Ability to operate a 10-key calculator, computer keyboard (40 wpm) for extended periods of time. Ability to use a personal computer and related software applications including Microsoft Word and Excel. Familiarity with internet and email. Strong organizational, problem solving, and time management skills. Attention to details. Professional voice and good dictation.
• Other Requirements: Occasional travel including closings at local attorney’s office and out of town trainings.
• Physical Requirements: While performing the duties of this job, the employee is frequently required to sit, occasionally stand and walk (including going up and down stairs), use hands and fingers for extended periods of time, reach with hands and arms, speak and hear. The specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.
  
  The employee must occasionally lift and/or move up to 10 pounds.
• Work Environment: The noise level in the work environment is usually moderate. This position is not eligible for remote work.

This job description is not a complete statement of all duties and responsibilities comprising the position.