Surveyor, Home & Community Services in the Division of Licensing and Certification

Social Services Program Specialist I

Department of Health and Human Services (DHHS)

Opening Date:
August 19, 2026

Closing Date:
September 1, 2026

Position Number:

Location:

Bangor

(This position does require some statewide travel and occasional overnight stays)

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities:

As a surveyor, you will be responsible for conducting licensing surveys for Home and Community Support Service Agencies to ensure that they are in compliance with applicable state licensing rules. You will investigate complaints and facility-generated incident reports alleging non-compliance with State rules. You will determine, based on observation, document review, and interviews, whether agencies/programs are in compliance with licensing requirements.

You will be responsible for planning, coordinating, and monitoring licensing activities for your assigned workload. You will work under limited supervision. This position requires statewide travel and occasional overnight stays, and an occasional night or weekend survey.

You will also:

• Complete investigations of allegations of noncompliance and complete scheduled inspections related to license issuance

• Document survey and investigation findings in Statements of Deficiencies in a thorough and timely manner.

• Interview complainants and witnesses to obtain information regarding complaint allegations and complete detailed investigation reports.

• Review records and make observations of agency operations.

• Review agency-generated Plans of Correction to ensure that these plans address all deficiencies cited.

• Provide technical assistance to agencies/providers.

• Participate in appropriate training and staff meetings at the request of the supervisor/manager.

Minimum Qualifications:

Six (6) years of education and/or professional experience in social services casework, social services program development/delivery, or social services related fiscal/budget administration/analysis work.

Preferred Candidates will also have:

• Experience with home and community support services and agencies;

• Knowledge of the Maine rules and regulations related to home and community support service agencies and/or:

• Experience conducting inspections and/or investigations to determine compliance with rules.

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Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The mission of the Division of Licensing and Certification is to ensure Maine's citizens receive quality and effective health care and social services by developing and applying regulatory standards that help people have safe and appropriate outcomes.

Application Information:

For additional information about this position please contact Sarah Deschaine, HCS Program Manager chaine

Please submit all documents or files in PDF or Word format.

To request a paper application, please contact Mandy.

Hernandez

Benefits of working for the State of Maine:

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value),…