Membership Manager
Job in
Bangor, Penobscot County, Maine, 04401, USA
Listed on 2026-08-22
Listing for:
Bangor YMCA
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
Operations Management, Project & Program Management, General Management
Job Description & How to Apply Below
Lead the Experience. Grow the Community.
The YMCA is seeking a dynamic Membership Manager to drive growth, engagement, and an exceptional member experience.
In this key leadership role, you’ll oversee all aspects of membership—recruitment, retention, and daily operations—while leading and developing a high‑performing Member Services team. You’ll work closely with senior leadership to implement innovative strategies, refine systems, and ensure every member interaction reflects the YMCA’s mission and values.
What You’ll Lead:- Membership growth, retention, and engagement strategies
- Hiring, training, and supervision of Member Services staff
- Front‑end operations and service excellence
- Process improvement and data‑informed decision making
- Strong leadership and team development skills
- Experience in customer service, sales, or membership‑based environments
- Strategic thinking with the ability to execute
- Energy, accountability, and a passion for community impact
This is a great time to join us. Our Y is building a state‑of‑the‑art, 82,000 square foot, $57.8 million YMCA!
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
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