Lead Physician Assistant – Urgent Care, Virtual Care

Responsibilities

• Provide exceptional patient care
• Conduct health assessments, physical exams, and review medical histories to address short- and long-term patient needs while remaining committed to high-quality, efficient care
• Assess patient health by interviewing patients, performing physical examinations, and obtaining and updating medical histories
• Determine abnormal conditions by administering or ordering diagnostic tests and interpreting results
• Perform therapeutic procedures including injections, immunizations, suturing, and management of wounds and infections
• Deliver patient-focused care through both in-person and telemedicine visits, treating a broad range of urgent care illnesses and injuries
• Act as a clinical leader for providers and clinic staff, especially when the Practice Manager is not onsite
• Mentor and support new graduate providers as well as allied healthcare professionals
• Serve as a preceptor for new provider staff, creating educational and experiential growth opportunities
• Help foster a collaborative, accountable, and patient-centered clinic culture
• Help load-balance patient volume between in-clinic and telemedicine services to support timely patient access
• Deliver high-quality virtual urgent care visits while maintaining strong clinical judgment and patient engagement
• Adapt care delivery appropriately across both onsite and remote settings
• Counsel patients on therapeutic regimens, wellness, preventative care, family planning, and health maintenance
• Support patients through compassionate communication and thoughtful guidance
• Maintain clear, complete, accurate, and timely medical records within the EMR system
• Ensure compliance with company policies, HIPAA, OSHA, and applicable state and federal regulations
• Maintain a safe and clean working environment while adhering to infection-control standards and clinical protocols
• Maintain professional and technical knowledge through workshops, publications, professional societies, and continuing education opportunities

• Master’s degree and certification by Physician Assistant (PA) or Family Nurse Practitioner (FNP) certifying body
• Must have and maintain a DEA license in Massachusetts with no restrictions
• Basic Life Support (BLS) certification through the American Heart Association or American Red Cross (CPR, ACLS, and online-only certifications are not accepted)
• Clinical experience in emergency medicine, urgent care, ambulatory care, and/or telemedicine strongly preferred
• Demonstrated leadership ability with a passion for mentorship and team development
• Comfortable balancing both onsite and remote clinical responsibilities

• Health Assessment
• Physical Examination
• Diagnostic Testing
• Therapeutic Procedures
• Patient Counseling
• EMR Documentation
• Infection Control Standards
• Telemedicine Services
• Wound Management
• Patient Engagement

• Leadership
• Mentorship
• Collaboration
• Compassionate Communication
• Team Development

• Basic Life Support Certification
• DEA License