Food Service Supervisor

Food Service Supervisor/ Deli Lead role at Global Partners LP. The Fresh Food’s Supervisor is responsible directing and supervising all activities in the deli and food service department and its personnel to achieve merchandising, sales and guest service goals established for the department.

• Direct department personnel, meeting department’s goals and objectives, communicating with store management and department supervisors.
• Selecting, on-boarding and coaching all new team members.
• Scheduling all team members.
• Offer product information, provide selling suggestions and active sampling, and always give a genuine thank you.
• Take guest orders, ensure orders are completed on time and to the guest’s satisfaction.
• Ensure department personnel follow all county, city and company food safety and sanitation guidelines and policies.
• Order the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards.
• Oversee the preparation and serving/merchandising of deli/food service items (breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, sandwiches, roller grill items, hot and cold beverages and snack items).
• Display deli and food service items following department and company merchandising guidelines.
• Follow product recipes without deviation.
• Rotate deli/food service items to ensure quality, safety and product shrink control.
• Receive merchandise and supplies, audit invoices, break down orders, and position cases in storage areas or walk-in coolers/freezers.
• Periodic inventory counts and complete all paperwork in a timely and accurate manner.
• Process cash register transactions, give change and refunds; use scale printer to ensure weights and pricing are correct.
• Monitor product pricing, signage, and shelf placement.
• Keep counters, prep areas, shelving, and walk-in coolers and freezers clean and orderly.
• Ensure all department personnel use proper safety equipment and procedures.
• Perform other duties as needed or assigned by management.
• Work with deli ingredients including various meats, vegetables, fruits, spices, nuts, flavorings, sauces and oils.

• Competitive salaries with opportunities for growth.
• Health + Wellness:
  Medical, Dental, Vision and Life Insurance along with wellness support.
• 401k with company match.
• Professional Development:
  Tuition reimbursement after 6 months of service.

• Apply to express interest in the role.
• A talent acquisition member reviews resumes with the hiring manager; if your experience fits, a recruiter will contact you to schedule an interview.
• Phone and on-site interviews will be conducted; additional information may be requested at that time.

• High School Diploma or Equivalent.
• Applicants must be at least 18 years old.
• Flexibility to work weekends, holidays and/or evenings; may assist other locations as needed.
• 2 years prior experience in a fresh foods environment, preferably in a managerial role.
• Must have reliable transportation and an active driver’s license.
• Serv Safe certification preferred.
• Must be able to lift up to 25 pounds occasionally; work in walk-in coolers and freezers; stand for long periods; bend and twist; reach above shoulder height.
• Dexterity to operate knives, slicers, burners, ovens, fryers and rotisseries.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace diversity of all applicants and do not discriminate based on race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by law. If you need an accommodation to apply, please contact our recruiting department at .

• Disclaimer:
  In Massachusetts, lie detector tests are illegal for employment decisions; we do not use them.