Member Specialist

Position Summary

Position Summary...

• Provide member service and maintain the checkout area.
• Resolve member issues and concerns and promote Sam's Club products and services.
• Provide guidance and support to members regarding self‑service technology.
• Process member purchases, payments, returns, refunds, and exchanges according to company policy.
• Follow company safety standards, procedures and guidelines, including conducting safety sweeps.
• Handle merchandise properly and report unsafe situations to management.
• Maintain entrance areas: acknowledge members, verify cards and address member needs.
• Assist members in purchasing decisions, locating merchandise and transporting items while maintaining a safe shopping environment.
• Maintain exit areas, review member receipts and safeguard club assets.
• Train Member Frontline Services associates on company processes, new technology and program rollouts.
• Execute emergency response procedures and comply with security & safety practices.
• Ensure area of responsibility is maintained per policies, including handling returns and identifying shrink or damage.
• Complete work assignments and priorities using policies, data and resources; collaborate with managers and co‑workers.
• Respect diversity, build strong relationships, and serve customers and members by putting the customer first.
• Act with integrity, maintain ethical standards, and support the company's regeneration goal.
• Strive for excellence by learning, taking risks and supporting change.

• Respect the Individual:
  Embrace differences, create a supportive workplace and help all associates thrive.
• Act with Integrity:
  Maintain the highest standards of integrity and ethics.
• Serve our Customers and Members:
  Deliver results while putting the customer first.
• Strive for Excellence:
  Demonstrate curiosity, risk‑taking and continuous improvement.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty and voting.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.

Walmart at (Use the "Apply for this Job" box below)..

The hourly wage range for this position is $18.00 to $26.00*. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

• Retail experience including operating front‑end equipment (for example, cash register) and working with mobile retail applications.

47 HASKELL RD, BANGOR, ME 04401‑4229, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.