Advisor, Retail, Retail Sales

Join DICK'S Sporting Goods as an Advisor and help athletes and outdoor enthusiasts find the right gear to reach their goals. You'll provide expert, sport-specific product guidance, deliver outstanding customer service, and ensure an engaging in-store experience. Responsibilities include greeting customers, assessing needs, recommending products, explaining features and benefits, and supporting merchandising, sizing, fittings, and inventory upkeep. You'll collaborate with teammates, meet sales and service goals, and uphold company standards for integrity, inclusivity, and community-focused performance in a fast-paced retail environment.

Responsibilities

• Greet customers and deliver high-quality, personalized service
• Assess customer needs and recommend appropriate sporting goods and apparel
• Explain product features, benefits, and proper use to customers
• Operate POS systems to process sales, returns, and exchanges accurately
• Support merchandising, stocking, and product displays to company standards
• Assist with inventory counts, tagging, and loss prevention procedures
• Meet or exceed individual and store sales and service goals
• Collaborate with teammates to create an energetic, inclusive store environment
• Stay current on sports trends, product lines, and brand updates
• Uphold DICK'S Sporting Goods policies, safety standards, and code of conduct

Required Skills

• Retail sales
• Customer service
• POS systems
• Cash handling
• Product knowledge - sporting goods
• Merchandising
• Inventory management
• Upselling and cross-selling
• Basic data entry
• Loss prevention awareness