Auto Parts Counter Professional

Overview

About Us: Parts Authority is a national automotive parts distributor with over 300 locations. We partner with more than 400 suppliers to provide parts, tools, and equipment. Headquartered in Long Island, NY, we serve customers nationwide.

Your Role:
Auto Parts Counter Professional Report to the Store Manager and be at the heart of inside sales. You will build and maintain relationships with customers, ensure high-quality service, and help drive sales performance.

• Customer Engagement:
  Build and maintain productive, long-lasting relationships with existing customers.
• Sales Excellence:
  Close sales to achieve goals and drive growth.
• Professional Interaction:
  Interact with customers in a courteous and professional manner.
• Customer Familiarity:
  Get to know customers and understand their needs.
• Problem Solving:
  Locate hard-to-find parts and negotiate with vendors for the best deals.
• Accurate Quoting:
  Provide precise quotes and follow up to ensure orders are placed.
• Sales Tracking:
  Track lost sales and promote company specials.
• Collaboration:
  
  Assist colleagues when needed and foster new sales opportunities.
• Order Fulfillment:
  Fulfill customer orders for installers, fleets, municipalities, and car dealerships.
• Other Duties:
  Perform additional duties as assigned and maintain workplace safety; secure and transfer cash or assets as needed.

• Experience:
  
  Minimum 3 years in counter sales in a competitive market; preference for wholesale auto parts sales in the aftermarket industry.
• Phone
  
  Skills:
  
  Excellent phone communication with a friendly, attentive tone.
• Customer Base:
  An existing customer base is a plus.
• Communication:
  Strong negotiation, interpersonal, and written/verbal communication skills.
• Customer Service:
  Passion for exceptional service and exceeding sales goals.
• Relationships:
  Ability to build and maintain lasting business relationships.
• Automotive Knowledge:
  General automotive knowledge preferred.
• Results-Oriented:
  Focused on results, a producer and closer, with growth mindset.
• Tech-Savvy:
  Experience with POS systems and MS Word/Excel.
• Time Management:
  Strong organizational and time management skills.
• Multilingual:
  Spanish and/or Chinese (Mandarin or Cantonese) a plus.
• Independence:
  Ability to work independently to accomplish objectives.
• Dynamic Personality:
  Outgoing, proactive, positive, and goal-driven.

• Medical, Pharmacy, Dental, and Vision Coverage.
• Basic Life and AD&D, Short/Long-Term Disability.
• Flexible Spending, Commuter, Health Savings, Health Reimbursement accounts.
• Additional Insurance:
  Accident, Critical Illness, Hospital Indemnity, , Legal, and Pet Insurance.
• Employee Support: EAP, Paid Holidays, Sick Leave, Vacation.
• Financial Security:
  Profit Sharing/401(k).
• Employee Discounts on Merchandise.

We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, or any other legally protected status. We will consider qualified applicants, including those with criminal histories, in accordance with applicable laws. Reasonable accommodations will be provided as required by law.

Ready to Ignite Your Career? Join Parts Authority today and be part of a thriving team dedicated to excellence in the automotive industry. Apply now and let’s drive success together!