Homeless Adult Targeted Case Manager

Targeted Case Managers will work with homeless adults to help secure housing and link to mental health and healthcare services. Targeted Case Managers will collaborate with clients, guardians service providers and other agencies to ensure client needs are being met. Targeted Case Managers meet with clients and guardians to provide support in establishing and reaching goals.

• Demonstrate strong collaboration with service providers involved with client care through regular contact around provision of services
• Ensure services are provided to clients in a manner consistent with trauma-informed practices, emphasizing strengths, privacy, individuality, choice, and cultural differences
• Provide services that empower client and family system to utilize and build their strengths, resources, and supports to meet goals as independently as possible
• Provide services in an ethical manner by maintaining professional relationships with the client and in working within the role as case manager
• Maintain and complete accurate client files according to agency policies, procedures and in compliance with applicable law, licensing, contracting, Maine Care regulations, consent decree and the rights of recipients
• Fully participate in required supervisions and trainings by coming prepared, actively engaging and documenting as required
• Independently and effectively manage caseload, including scheduling of client appointments, meetings and office time for completion of required paperwork

• Assessing needs and completing a comprehensive assessment
• Developing an individualized care plan and crisis plan
• Complete a CANS assessment every 90 days
• Make and monitor referral for services
• Coordinate services
• Ongoing monitoring and documentation of safety, well-being, and stability, as well as monitoring the progress toward the goals identified in their individual care plan

• To be considered for this position applicants must have a bachelor’s degree in psychology, mental health and human services, social work, nursing, social and behavioral sciences, sociology, education or related field. Case managers must attend 20 hours to training yearly.
• Ability to work in client’s home and in the community
• Strong English written and verbal communication skills are required
• Reliable transportation and vehicle insurance
• At least 2 years case management experience is preferred
• Knowledge of Section 13 of the Maine Care Benefits Manual is preferred
• Working knowledge of Microsoft Office, Microsoft Outlook and Zoom and other video conferencing software