Transportation Quality Control Technician

TRANSPORTATION QUALITY CONTROL TECHNICIAN

• Position Type:
  Transportation
• Date Posted: 4/17/2025
• Location:
  
  Operations:
  Transportation

The Transportation Quality Control Technician is responsible for overseeing and integrating dispatch and fleet maintenance operations to ensure the safe, timely, and efficient transportation of students. This role serves as a key liaison between bus drivers, fleet technicians, and administrators, managing routing logistics, fleet maintenance request, and emergency communication to maintain operational excellence.

• Dispatch buses on various routes based on school schedules and maintain and update the dispatch system.
• Monitor and log emergency radio communications, including breakdowns and deferred repairs.
• Translate driver complaints into repair requests and create detailed work orders in the fleet management system.
• Collaborate with drivers to pinpoint vehicle issues, including inspecting vehicles when necessary. Monitor and prioritize repair requests, liaising with mechanics, the Fleet Foreman, and the Master Fleet Technicians.
• Maintain accurate Out-of-Service (00S) lists.
• Enter completed work orders, vendor invoices, and repair statuses into the fleet management system. Generate daily reports on spare bus availability and overall fleet status.
• Act as a key point of contact between the dispatch office, Beet services, and transportation administration.
• Maintain constant communication with the Fleet Foreman and Fleet Manager to ensure smooth workflow.
• Respond promptly to emergencies or changes in schedules and operations.
• Order parts, track warranty status, and process offsite repair requests. Handle data entry, filing, and maintenance of spare vehicle records.
• Required to have prompt, regular attendance in-person or virtually and be available to work on-site, in-person during regular business hours, and as needed.
• Performs other duties as assigned by an appropriate administrator or their representative.

• Strong communication skills (written and oral).
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook), routing software, and fleet management systems. Knowledge of school bus and medium‑deputy truck systems.
• Ability to prioritize, multitask, and work efficiently in a fast‑paced environment. Ability to learn and use GPS/AVL software.
• Attention to detail and problem‑solving skills.
• Competence in two‑way radio communication.

Education: High School Diploma or GED required. Associates degree or technical training in transportation or fleet management preferred.

Certification / License: Class B License with “S” and “P” endorsements required within 6 months of employment.

Work Experience: At least 3 years of related experience in dispatch, fleet service, and transportation operations. 3 years of computer experience (Microsoft Excel, Word, Outlook, Windows).

Compensation: Salary Grade: 120. Salary Range:
Salary Schedules - Atlanta Public Schools. Work Year:
Annual (252‑Day).

Vision:
Ability to read small print and view a computer screen for prolonged periods. Requires good near or distant vision. Requires distinguishing colors and/or depth perception to judge distances.

Hearing:
Ability to tolerate exposure to noisy conditions.

Speech:
Ability to be understood in face‑to‑face communications, to speak with a level of proficiency and volume to be understood over a telephone or computer.

Upper Body Mobility:
Ability to use hands to grasp and manipulate small objects; manipulate fingers, twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head.

Strength:
Climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, gripping, seeing/observing and carrying. Must exert over 100 pounds of force occasionally, over 50 pounds of force frequently, and/or over 20 pounds of force constantly to move objects.

Environmental Requirements:
Ability to encounter constant work interruptions; work cooperatively with others; work independently;
Regular…