Administrative Assistant

What's the role?

The Administrative Assistant will provide administrative support to the REMS and Secure Storage team. This role is a key brand ambassador for the company providing exceptional customer service to all they interact with. This includes:

• Greeting and directing clients and visitors by phone, email, or in person.
• Providing administrative support to REMS team including correspondence, coordinating appointments, handling office mail, scanning and assembling documents, etc.
• Assisting tenants and property owners with requested information, delivery of documents and payments, and general inquiries.
• Assist with preparation of paperwork and delivery of leases and property management documents.
• Accurately inputting, updating and maintaining databases, spreadsheets, and records. This includes scanning, filing and retrieving physical and digital documents.
• Processing and managing invoices, and basic bookkeeping tasks as needed.
• Assisting with various special project as needed by the property management team.
• Build positive relationships with tenants to foster a sense of community and ensure tenant satisfaction.
• Other duties as assigned.

• Comfortable working daily in Microsoft Office products including Excel, Word, and Outlook.
• Strong communication and customer service skills for interacting with our customers on the phone, via email, and in person.
• Strong attention to detail and accuracy.
• Previous experience in a related administrative support role or working at a property management company highly desired.

• Competitive medical, dental, and vision insurance plans.
• FSA/HSA account options.
• Paid Time Off (PTO).
• 401k employer matching program to save for retirement.
• Tuition reimbursement and professional growth opportunities through continuing education.
• Supplemental insurance options for life, AD&D, STD, LTD, and critical illness.
• Bonuses for helping with business development leads.
• Incredible potential for upward mobility and career growth.

This role generally supports our office hours of Monday-Friday 8a-5p.