Service Advisor - Bachrodt Baraboo

Lou Bachrodt Bachrodt Baraboo Chrysler Dodge Jeep Ram Service Advisor Job Overview - How You'll Contribute

Do you want to be part of a fantastic and fun company that is revolutionizing the automotive industry? Does a fast‑paced and encouraging work environment motivate you? Then the Service Advisor position is perfect for you! As part of the Service Team, you will assist customers to ensure their vehicle performs at its best. We are looking for individuals who want to be part of a team that will push you to succeed, have a strong earning opportunity, and help you achieve your highest professional potential in the luxury automotive industry.

• Greet customers and offer excellent customer service from intake to release of their vehicles
• Determine and document car issues based on customer description and vehicle condition
• Translate customer‑reported problems to actionable work orders for technicians to complete
• Ensure that automotive work provided to customers meets company quality standards
• Invoice and collect payment from customers for services rendered
• Handle and resolve customer complaints regarding services
• Maintain customer records and enter data into computer databases

As an innovative and highly respected leader in the automotive industry, we are looking for a driven, diligent, thorough, and experienced Service Advisor to join our service team. Saturday Hours may apply.

• Health Insurance
• Vision Insurance
• Dental Insurance
• Long‑Term Disability
• Life Insurance
• Accident Coverage
• Critical Illness
• 401k with Company Match
• Lou Bachrodt Paycheck Safety Net (Short‑Term Disability)
• Lou Bachrodt Paid Paternity Leave
• Lou Bachrodt Paid Employee Assistance Program
• Paid‑Time Off:
  Sick Pay, Paid Vacation, Paid Paternity Leave, Paid Holidays, Paid Bereavement Leave
• Discounts:
  Vehicle Purchase, Parts & Service

• Working knowledge and experience of automotive products, repairs and parts
• Secondary education in the automotive field or equivalent work experience
• Strong communication skills and the ability to translate customer needs to the technician
• Basic knowledge of computer programs including word processing and database tools
• Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly
• Exceptional customer service skills based on experience
• Continuing education and knowledge acquisition on the function and repair of newer vehicles
• Basic mathematics skills to prepare and process bills and customer payment
• Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge
• Availability for Saturday shifts
• Professional appearance and work ethic

• On the job training in a supportive environment.
• Market‑leading pay (based on experience), plus bonuses.
• A great working environment, with the latest equipment.
• Structured, self‑paced and paid training opportunities, leading to Manufacturer and Bachrodt Automotive recognition.

• Salvation Army
• Boys and Girls Club
• Hope for Haitians
• St. Elizabeth’s Center
• Rock River Valley Blood Center
• Paws and Noahs Arc
• Boylan High School
• Local Veterans Charities
• And Much More

How to apply:

Please visit our website,

Contact:
For questions, please contact Kurt our Service Manager.

A post‑offer driving/criminal background check, as well as a drug screen, will be required.

Lou Bachrodt provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Lou Bachrodt complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.