Application Specialist - Laboratory

It's more than a career, it's a callingWI-SSM Health St. Clare Hospital - Baraboo Worker Type:

Regular Job Highlights:

Location:

SSM Health St. Clare Hospital – Baraboo, WI707 14th St., Baraboo, WI 53913

Role

Summary:

Supports and optimizes laboratory operations through implementation and maintenance of laboratory applications. Partners with lab leadership to improve workflows, ensure system adoption, and maintain compliance.

Schedule:

Full-time, onsite

Monday–Friday, 8:00 AM – 5:00 PMNo on-call Requirements:

Bachelor’s degree in MLS, Biology, Chemistry, or related field (or equivalent experience)2+ years of laboratory experience

Epic proficiency required

Relevant ASCP/AMT/AAB certification (MLS, MLT, MT, or specialty certification)

Key Responsibilities:

Serve as subject matter expert for lab applications (Epic required)
Analyze workflows and implement system improvements

Configure, maintain, and troubleshoot applications

Train staff and support ongoing operations

Ensure data integrity and regulatory compliance (HIPAA, CLIA)
Collaborate with IT, Epic, and lab teams

Job Summary:

Optimizes laboratory operations through the implementation and support of laboratory applications. Partners with laboratory leadership to assess workflows, deliver tailored solutions, and ensures successful adoption and compliance.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES Partners with laboratory leaders to evaluate current workflows, identify improvement opportunities, and position LIS solutions effectively.

Serves as a subject matter expert on laboratory applications, with deep knowledge of system capabilities, technical features,and clinical relevance.

Leads on-site and virtual demonstrations, workflow assessments, and training sessions tailored to various laboratory usecases.

Collaborates cross-functionally with internal teams and external stakeholders to ensure customer success from initial engagement through full implementation.

Configures, customizes, and maintains laboratory applications, including user access management and system troubleshooting.

Ensures data accuracy, integrity, and security within the application, including validation, reporting, and compliance with data governance standards.

Analyzes laboratory workflows to identify inefficiencies and develop strategies to streamline operations and enhance productivity.

Trains laboratory staff on effective use of the application, provides ongoing support, and develops comprehensive training materials.

Gather and analyzes data related to compliance performance metrics, communicating findings to key stakeholders.

Monitors and ensures compliance with regulatory standards such as HIPAA, CLIA, and other applicable guidelines.

Acts as a liaison between IT, Epic, laboratory operations, and vendors to resolve issues and support continuous improvement initiatives.

Performs other duties as assigned.

EDUCATION Bachelor's degree in Science, Medical Laboratory Science, Biology or Chemistry or equivalent years of experience and educationEXPERIENCETwo years' technical experience in a laboratory setting PHYSICAL REQUIREMENTS Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

Frequent keyboard use/data entry.

Occasional bending, stooping, kneeling, squatting, twisting and gripping.

Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

Rare climbing.

REQUIRED PROFESSIONAL…