Hospital Valet Attendant - St. Clare Hospital

At Towne Park, it’s more than a job—you can make an impact. A career with us is rewarding in more ways than one. We are a hospitality services company committed to creating smiles by delivering exceptional experiences. When you work with us, you have the opportunity to impact the millions of patients, visitors, and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact.

The hourly base pay range for this position is $9–$11 per hour plus $5–$10 per hour in tips.

The work schedule can include AM/PM shift times.

Employees are eligible to enroll in accident insurance, critical‑illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees may also enroll in the company’s 401(k) retirement savings plan. Eligibility requirements depend on job classification, length of employment, and number of hours worked. Seasonal and temporary roles are not eligible for the benefits outlined above.

The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly, and efficient manner. Duties include parking and retrieving guest vehicles promptly and safely, and assisting guests with luggage, including delivery and pickup of luggage during arrival and departure.

• Maintains a pleasant, friendly, and professional demeanor with all guests, co‑workers, and clients (25%).
• Uses salutation of the day and welcomes guests to the location; practices proper Towne Park phone etiquette (10%).
• Parks and retrieves vehicles while driving slowly and cautiously; assists guests with bell services and luggage storage (20%).
• Assists guests with directions, taxis, reservations, and other inquiries; provides information about outlets, meeting rooms, amenities, and local attractions; delivers messages, items, and/or guest amenities (10%).
• Explains parking rates and retrieval procedures to guests upon arrival; issues and collects claim checks; maintains all ticket information including key tag, guest folio, vehicle location, and damage survey; calculates and collects revenue for vehicles when needed (35%).
• The total time for all functions of the job equals 100%.

• Education:
  
  High school diploma or GED.
• Licensure:
  Valid driver’s license for the state where the job is located.
• Experience:
  
  One month of related experience and/or training; or an equivalent combination of education and experience.
• Knowledge:
  Principles and processes for providing customer and personal services.
• Skills:
  
  Ability to read and write standard English; understand simple instructions, short correspondence, and memos; write simple correspondence; present information in one‑on‑one and small group situations; perform basic arithmetic with money; understand 24‑hour and military time systems; perform rates applicable to time passed; operate a manual transmission; perform parallel parking.

The job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions and checked frequently. Decisions are made within operational instructions and departmental guidelines.

Regularly required to talk or hear; frequently required to sit or stand for extended periods; may be required to run, walk, handle objects, reach, climb stairs, balance, stoop, kneel, crouch, or crawl. Requires close, distance, color, peripheral, and depth vision; adjustment of focus. Lifting up to 100 pounds occasionally, 50 pounds frequently, or 20 pounds constantly. Majority of work performed outdoors in extreme heat and cold.

Protection from weather conditions may be provided.

Travel up to 5% may be required.

Towne is an affirmative action, equal opportunity, and E‑Verify participating employer. We encourage applications from all qualified individuals, including those with disabilities and veterans. Towne will consider qualified applicants with arrest and conviction records. Towne complies with federal and state disability laws and provides reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation, please contact our Human Resources Support Center at  or (844)869‑6375.

Towne complies with applicable privacy laws by providing a notice describing the categories of personal information collected, the purposes for which such information may be collected and used, the Company’s record‑retention practices, and the rights you may have under the CCPA.