Manager Enterprise

Overview

MSA is seeking a strategic and people-focused Manager, Enterprise Applications to lead the operations, governance, and product lifecycle of MSA’s enterprise business applications. This role oversees the Microsoft business applications ecosystem, including Dynamics 365 Finance & Operations, Customer Engagement, and Power BI, while partnering closely with leaders, stakeholders, vendors, and IT team members across the organization.

Reporting to the Chief Information Officer, this role plays a key part in shaping secure, scalable, and effective technology solutions that support MSA’s business operations, financial systems, reporting needs, and long-term growth.

MSA Professional Services is 100% employee-owned, meaning every employee has a direct stake in the success of the company. This ownership mindset drives our collaborative culture, long-term thinking, and commitment to delivering high-quality work for the communities we serve.

Come join the ownership team at MSA!

Employee Testimonial:
As an employee-owned company (100% ESOP), working at MSA is not just a job. We're genuine co-owners, and this ESOP setup promotes a culture of collaboration and engagement throughout MSA because we all have a direct financial interest as owners.

-Project Engineer - Transportation, Cedar Rapids Office

Enterprise Applications Leadership

• Own the technical and product governance for MSA’s Microsoft business applications ecosystem, including Dynamics 365 Finance & Operations, Customer Engagement, and Power BI
• Lead application architecture, integration strategy, and solution design to ensure secure, scalable, and supportable platforms
• Manage the full lifecycle of ERP-related enhancements, releases, customizations, support, and vendor-delivered work
• Establish controls for security, compliance, environment management, testing, documentation, and operational support

Product Strategy & Business Partnership

• Direct the product management process for the ERP portfolio, including business intake, backlog prioritization, roadmap planning, release coordination, and stakeholder communication
• Partner with leaders and decision makers across departments to identify, recommend, develop, implement, and support cost-effective technology solutions
• Analyze complex business needs and recommend technical solutions that align with enterprise standards and business goals
• Establish governance for reporting and analytics solutions connected to ERP and CRM systems, including KPI alignment, data quality, and reporting consistency

Project, Vendor & Operational Management

• Produce detailed timelines for application releases and implementations, monitor progress, and communicate project status
• Oversee third-party vendors and implementation partners to ensure timely delivery, quality outcomes, knowledge transfer, and adherence to MSA standards
• Develop business case justifications and cost/benefit analyses for IT initiatives
• Support IT operational planning, including staffing, budgeting, software/hardware purchasing, resource allocation, and service delivery

People Leadership & Team Development

• Lead, coach, mentor, and develop direct reports while creating a positive employee experience
• Foster accountability, continuous improvement, open communication, and high performance across the team
• Participate in recruiting efforts and employment decisions for direct reports

Education

• Bachelor’s degree in Information Systems, Business, or a related field
• Equivalent combination of education and experience may be considered

Experience

• Five years of progressive technology experience required
• Experience with in the IT and finance functions of an Architecture/Engineering/Construction firm preferred
• Experience leading enterprise applications,…