Repair Specialist

Overview

Senior Recruiter at Safelite Auto Glass | Recruiting in the Northwest Region.

This position description includes information about responsibilities, qualifications, and benefits. It may contain language that references other Safelite roles or program details. The company requests adherence to safety and standards and reserves the right to modify duties as needed. Safelite is an equal opportunity employer.

• Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders.
• Repair chips, cracks and other auto glass related issues on customer vehicles.
• Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology. Promote and sell Safelite promotional items to customers.
• Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop.
• Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday.
• Performs other duties as assigned
• Complies with all policies and standards

• Competitive weekly base pay starting at $18/hour.
• A benefits package valued at more than $10k. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through paid time off programs, company holidays and paid volunteer days.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you’ll need to be successful.
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• High School Diploma GED/Equivalent Preferred
• Valid state-issued driver’s license and any other licenses to operate a company vehicle. Required
• On-the-job training/completion of Safelite Safe Tech certification. Required

• Must be 18 years of age or older.

• Lifting and carrying up to 25 lbs. for short periods; assist with lifting windshields weighing 26 lbs. to 50 lbs.
• Ability to stand for extended periods, work in tight spaces, bend and twist
• Ability to use a variety of hand tools and power tools safely and effectively
• Ability to operate a motor vehicle in accordance with all laws; willingness to be monitored via camera/video surveillance
• Maintains professionalism and passion for providing outstanding customer service
• Ability to safely work outside in various weather conditions
• Ability to work with chemicals as applicable per Safelite guidelines
• Ability to work scheduled days with flexibility on start and end times
• Problem-solving and ability to troubleshoot issues independently and with others
• Ability to read, write and interpret English and technical directions
• Ability to communicate orally and in writing
• Maintain a professional appearance per company uniform and PPE policies
• Ability to perform under professional or personal pressure while maintaining performance

Note:

This position involves driving duties that may be monitored through cameras, GPS, and other tracking technologies to ensure safety and compliance.

This job description is not all-inclusive for every aspect of the role and may be amended as needed. Reasonable accommodations are available under ADA, ADEA, FMLA and related laws.

Diversity:
Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers.