Crew Leader, Retail

Job Requirements

Step into leadership and help set the stage for success. As an AMC Crew Leader, you will guide your team through daily operations, model our values in action, and support a guest-first culture that reflects our mission. It’s your chance to grow, lead with purpose, and foster belonging on every shift.

Enjoy perks that deserve a standing ovation, including free movies, free popcorn, discounts on food and drinks (excludes alcohol), flexible schedules, opportunities to learn new skills and advance your career, confidential access to the Employee Assistance Program (EAP), and more.

AMC provides a compensation range for open positions where required. Actual compensation may vary based on factors such as skill set, experience, and geographic location. The range may be lower or higher in different markets based on business needs.

• Guide and support the crew by assigning roles, breaks, reinforcing wardrobe standards, promoting AMC Stubs memberships and products, and ensuring safety, cleanliness, and operational protocols are followed.
• Provide excellent service by assisting guests with questions, concerns, refunds, pass distribution, and ensuring a friendly, quick, and clean experience.
• Complete follow-up on opening, closing, and clean-up assignments.
• Monitor line checks, hot food and back-bar assembly, and ensure all areas are stocked and clean for a seamless guest experience.
• Follow instructions on safe use of all chemicals and cleaning materials.
• Assist with cash management including distributing cash, processing change requests, supporting timely cash drops, and restocking kiosks.
• Assist with inventory processes, organizing the stock room, distributing to displays, and securing inventory during closing.
• Provide support with ticketing, marketing updates, maintenance needs, crew functions, and projection operations (eligible team members who meet the age requirement).
• Create an inclusive environment so everyone feels welcomed, valued, and respected.
• Adhere to AMC Wardrobe 101 Standards including black non-slip shoes, black pants, an AMC-provided shirt (where applicable), and local regulatory requirements.

• No experience necessary – we will teach you everything you need to know.
• Availability: evenings, weekends, and occasional holidays.
• Reliability: show up on time, complete required training and certifications.
• Friendly, outgoing personality with a love for movies and a passion for creating a fantastic experience for every guest.
• Strong guest service, communication, leadership, and teamwork skills.
• Ability to work independently, meet deadlines, and demonstrate competency in all crew positions.
• Physical requirements:
  
  standing, walking, lifting, twisting, and bending on a frequent basis; lift up to 50 pounds and carry up to 90 feet.

Requirements to be performed, with or without reasonable accommodation. Must be able to stand, walk, lift, twist, and bend frequently, lift up to 50 pounds, and carry the load up to 90 feet. (Include any additional specific physical criteria as required.)

AMC and its subsidiaries are committed to equal employment opportunity and comply with all applicable federal, state, and local employment laws. AMC strictly prohibits discrimination and will provide equal employment opportunities to all applicants without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other protected characteristic.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.