Retail Sales Associate — Customer Service & Merchandising

Sales Associate

SNIPES Sales Associate Part Time Regular

The sales associate is responsible for providing excellent customer service, including stock and replenishment, as well as maintaining the brand and overall appearance of the store.

• Achieve or exceed established goals such as sales, hourly productivity, average dollar sale, units per transaction, conversion, charge accounts and contests, and other brand‑specific KPIs.
• Actively participate in all contests, promotions and sales incentive programs and maintain awareness of sales promotions.
• Use complete working knowledge and selling skills and customer service standards as set forth in Company training programs.
• Develop and maintain relationships with customers through a friendly attitude and excellent customer service; answer the telephone professionally.
• Meet Company standards for store appearance, performance, product knowledge and store operations.
• Assist store management as needed to maintain the store, keeping sales floor and stock area clean and organized.
• Follow visual merchandising standards, keeping fixtures straightened and filled, colorizing displays, and other tasks directed by the Store Manager/Assistant Manager.
• Assist Store Manager/Assistant Manager to take markdowns correctly and timely; complete work within deadlines and ask for additional assignments; perform with minimum supervision.
• Follow all security policies and procedures, including zone defense, and recognize and react to potential loss prevention issues.
• Watch for potential shortages through prompt servicing, and notify management of external theft (shoplifting) and internal theft.

• Store Management
• Human Resources
• District Manager
• Asset Protection

• Must be at least 16 years of age.
• Strong attention to detail.
• Able to work various shifts, including weekends and holidays.
• Must present a neat appearance and personal grooming.
• Candidate will be required to stand for long periods throughout the shift.
• Lifting between 15-30 pounds.

• Enthusiasm for the brand.
• Strong customer service skills.
• Excellent communication skills.
• Disciplined and self‑motivated.
• Goal oriented.
• Team player.
• Adaptable and flexible.
• Fast learner.

Snipes USA and all its subsidiary Companies are equal opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any Federal or State laws.