Customer Service Representative Salt River RECC

Salt River RECC
Bardstown, KY
Customer Service Representative

Salt River Electric is seeking to hire an energetic and professional individual for the classification of Customer Service Representative (CSR). As a Customer Service Representative, you will serve as the primary contact point for Salt River members, providing them with prompt and efficient service.

• Accurately processing and accepting member payments
• Assisting members with account questions
• Maintaining and balancing a cash drawer
• Handling service connections, transfers and disconnections
• Maintaining accurate member account information and records
• Explaining billing information and cooperative programs to members
• Working in collaboration with other departments to resolve member needs and service requests
• Supporting and communicating information to members during outages and other emergency situations

All candidates must have strong interpersonal and verbal communication skills, and must be able to multi-task and work well with fellow employees in a very busy work environment. A knowledge of office equipment and experience in an office environment is preferred but not required.

This is an in-person, Monday through Friday position, 8am to 5pm. Overtime may be required during major events, with assistance expected during major outages. Benefits include medical, dental, life insurance, 401(k), deferred pension plan, with 11 paid holidays throughout the year.

High school diploma or equivalent is required. Must be able to pass the pre-employment drug and alcohol test. Applications may be completed online at  Resume and a summary of qualifications should be emailed to  with the subject line stating the position applied for.

Physical applications can be obtained at Salt River Electric offices in Bardstown, Shepherdsville, Springfield and Taylorsville, and can be mailed to:
Human Resources, Salt River Electric, PO Box 609, Bardstown, KY 40004. Applications must be received by end of the day July 6th, 2026.

EOE M/F/Vet/Disability.