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Rehire Client Support Associate

Job in Bardstown, Nelson County, Kentucky, 40004, USA
Listing for: Jackson Hewitt - DDQ
Part Time position
Listed on 2026-07-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR
Job Description & How to Apply Below

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!

About the role

Seasonal Client Support Associate – be the friendly face for all visitors to our offices, ensuring exceptional client experiences and providing essential support.

Responsibilities
  • Actively engage with clients.
  • Confirm appointments.
  • Follow up with past and potential clients.
  • Distribute marketing materials.
  • Keep clients engaged during wait times.
  • Provide essential support to meet client needs.
Qualifications
  • Strong interpersonal and communication skills.
  • Experience in a fast-paced retail environment.
  • Basic computer proficiency and ability to troubleshoot.
  • Prior customer service or sales experience is preferred, but not required.
  • Willingness to learn and grow in a customer-focused role.
Certification Requirements
  • PTIN Certification:
    Yes.
Benefits
  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
  • Signing bonus
  • Training & development
  • Full-time and part-time positions available
  • Flexible Schedule Options – Work that works for you!
  • Work Lotto (Win money for logged shifts)
  • Low-cost benefits (healthcare, dental & vision)
  • Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
  • Free identity theft protection
  • Corporate discount program
  • Free tax preparation training and PTIN registration reimbursement
  • Referral bonus opportunities are available for referring qualified candidates
  • Free continuing tax education
  • Opportunities for advancement within the organization
  • Employee referral program
  • Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
  • 401k with Company Match (eligible to participate after working the first 1,000 hours)
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Position Requirements
10+ Years work experience
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