Product Engineering Technician

Product Engineering Technician

Salary Range $47,754.70 - $56,182.00 Salary Position Type Full Time Job Shift 1st Shift Travel Percentage Up to 10% Category Engineering

Summary/Objective:
The Product Engineering Technician is responsible for supporting the Product Engineering group's efforts in producing/mocking-up samples according to the specifications and direction from Sales Managers and Marketing Engineering. Work focus may include HP Digital printing, sample creation utilizing various film and ink options, as well as additional duties pertaining to Product Engineering group's focus.

Specific Responsibilities and

Essential Functions:

• Serve as the primary point of coordination for all incoming sample requests from the Sales organization and customers, ensuring timely execution and delivery.
• Evaluate template and label designs for manufacturability, dimensional accuracy, and customer-specific requirements, implementing modifications as necessary.
• Develop and produce customer-specific sample products for market validation, testing, and evaluation.
• Utilize specialized software applications and digital design tools to create, modify, and implement sample templates and product configurations.
• Operate, troubleshoot, and maintain equipment required for the development and production of customer samples and prototype materials.
• Provide technical support for HP Digital Press operations related to sample creation, print quality, and process optimization.
• Collaborate cross-functionally with Technical, Sales, Marketing, Customer Service, and Production teams to communicate project status and ensure alignment on sample requirements and timelines.
• Analyze material characteristics, including shrink performance and substrate behavior, to determine appropriate material selection and application.
• Monitor inventory levels for sample-making supplies, raw materials, and consumables, ensuring adequate availability to support project needs.
• Maintain working knowledge of product specifications, testing protocols, and engineering documentation to provide backup support for specification development activities.
• Prepare and coordinate documentation required for production trials, ensuring all relevant information and materials are available prior to trial execution.
• Track and manage production trial schedules, sample request priorities, and customer-required completion dates to support business objectives.
• Support continuous improvement initiatives by identifying opportunities to enhance sample development processes, quality, and efficiency.
• Performs other duties as assigned

Competencies and

Qualifications:

• Adaptability:
  Responds effectively to change, shifting priorities, and evolving business and customer needs. Anticipates challenges and adjusts strategies to deliver timely, informed, and solution-oriented responses. Confronts obstacles with courage and resilience, learns from setbacks, and remains forward-focused in dynamic environments, aligning decisions with organizational values and expectations.
• Collaboration:
  
  Works effectively across teams, departments, and stakeholders to achieve shared goals and deliver value to internal and external customers. Builds respectful, professional relationships grounded in trust. Integrates diverse perspectives, addresses conflict constructively, and fosters an inclusive team environment. Shares knowledge, supports others' development, and contributes to sustained organizational growth.
• Engagement:
  Connects daily work to the company's broader vision and long-term success. Maintains a customer-first mindset, anticipating and addressing internal and external customer needs with professionalism and care. Contributes innovative ideas, embraces feedback, and seeks opportunities for continuous improvement. Approaches responsibilities with energy, purpose, and a commitment to sustainable value creation.
• Integrity:
  Communicates clearly, respectfully, and transparently in both verbal and written interactions. Actively listens, asks clarifying questions, and engages in constructive dialogue – even in difficult conversations – to build trust. Demonstrates respect for diverse…