Shift supervisor,Retail Job Bardstown area,Kentucky USA,Retail

Position: Shift Supervisor (Full-Time)

Shift Supervisor

Auto Zone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing Auto Zoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to Auto Zone's expectation. Shift Supervisors exceeds customer's expectation by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

Assists Store Manager with supervising, training and developing store personnel

Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager's absence, on assigned shifts

Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised

Delegates and ensures store merchandising tasks are completed in a timely manner

Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability

Ensures all company policies, and loss prevention procedures are followed

Utilizes ZNET to help customers locate merchandise or find suitable alternatives

Maintains a safe working environment while ensuring Auto Zoners are implementing those practices including PPE (Personal Protective Equipment)

Monitors cash flow, inventory and security control

Maintains sales productivity, store appearance and merchandising standards

Conducts and reviews all opening and closing procedures

Manages emergency situations and conduct proper emergency procedures

Follows proper accident procedures

Provides feedback regarding Auto Zoner performance to the store manager

Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment

Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment

Processes returns and effectively manages inventory

Communicates Auto Zoner issues and concerns to the Store Manager in a timely and confidential manner

Motivates Auto Zoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits

Position Requirements

High School diploma or equivalent
ASE Certified preferred
Demonstrates high level of integrity
Excellent communication and decision making skills
Ability to drive customer service

Shift supervisor, Retail