Security Officer

Job Summary and Responsibilities

As our Security Officer, you will monitor buildings and grounds on the property to ensure the safety and security of employees, patients, and other visitors.

• Patrol on foot and by vehicle the facility and grounds, including all perimeter buildings and posts.
• Regulate parking by employees and visitors.
• Give directions and assist with minor vehicle problems.
• Provide escorts for employees.
• Provide security coverage in the Emergency Department.
• Direct traffic as requested and maintain smooth flow of vehicles.
• Transport persons to facility services as required.
• Provide courier services as needed.
• Lock and unlock doors as provided for or as required.
• Back up staff on all STAT calls.
• Participate in all fire and disaster calls.
• Stat pick up of medical supplies from/to other facilities.
• Log visitors and issue passes.
• Patrol all patient care and waiting areas.
• Log in and release patient valuables in cooperation with Admitting.
• Conduct lock‑down and opening‑up procedures at designated times.
• Log all activities in a daily log to accurately record events of shifts.
• Inform the Supervisor/Manager/Director of any circumstances that may have serious impact on the hospital.
• Support and adhere to Security Department policies and procedure guidelines.
• Serve as Officer‑In‑Charge of a scheduled shift when requested by Supervisor.
• Maintain current knowledge of new methods, products, trends, and practices in hospital security and emergency management.
• Report unsafe acts or conditions to the Lead Officer in a timely manner.
• Escort suspicious persons without lawful business from the property.
• Recognize escalation or de‑escalation of force situations and make correct decisions without direct supervision.
• Respond to calls for assistance in a timely and prudent manner (e.g., control of violent or unruly patients or visitors, crimes committed on hospital property).
• Assist employees, visitors, guests, and medical staff when a need exists to call the police.
• Make reasonable judgments that minimize liability to the hospital at all times.
• Effectively prioritize calls for assistance.
• Respond to service calls (opening and securing doors, general information, escorts, assistance with disabled vehicles).
• Safely and courteously perform traffic control and parking duties as required.
• Issue parking citations as necessary in accordance with parking policies.
• Safely and courteously maintain the hospital main entrance and ER lobby free for normal traffic.
• Monitor security alarms and dispatch officers promptly to locations where a security problem has been noted.
• Use appropriate emergency and radio codes in dispatching security officers while knowing the campus to ensure accurate dispatches.
• Complete clear, concise, and legible reports in a timely manner.
• Demonstrate communication skills: age‑sensitive awareness, accurate listening, polite speech, correct grammar, and comprehensible writing.
• Assure confidentiality by disseminating information only on a need‑to‑know basis.
• Complete required training programs (e.g., Workplace Violence, Annual Update).
• Use fire extinguishing equipment when necessary.
• Maintain familiarity with disaster response plans.
• Respond to Emergency Codes as prescribed.
• Maintain knowledge of the location of emergency equipment, supplies, and operation locations.
• Maintain Security Department confidentiality and report incidents when patient confidentiality is breached.
• Attend at least 75% of all Department Staff meetings.

• High School Graduate (General Studies) with at least 3 years of experience as a security officer, upon hire—or equivalent GED and 3 years’ experience.
• Less than 1 year of experience as a security officer in a hospital or healthcare setting, plus prior law‑enforcement or military service, upon hire.
• 1–3 years of experience as a security officer, upon hire.
• Valid driver’s license (KY).
• Basic Life Support (CPR) certification within 30 days of hire.

Pay Range: $16.83 – $23.77 per hour.