Head of Operations

Description

About Justrite Safety Group

At
Justrite Safety Group
, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliveradvancedindustrial safety solutions that set the standard for excellence.

As our business continues to grow, we continue to lookfor top talent to joinour teamas we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplaceremainssecure, and our environment thrives for generations to come. With Justrite Safety Group, safetyisn'tjust a priority—it'sour passion.

The successful candidate will be responsible for:

• Ensuring our employees’ safety, engagement and development
• Reducing the carbon footprint of our activities
• Guarantying compliance in all activities (laws, standards, processes, procedures,…)
• Delivering world-class performance (OTD, lead times, throughput, quality, claims,…) to delight our customers (through implementation of S&OP as an example)
• Maximizing our operational performance (efficiencies, cash) to the lowest costs (lean, automation, digitization)
• Adapt our operations and supply chain (localization, footprint, capacity, make or buy) to the needs of our customers and strategic interests
• Own key supplier performance, capacity, OTIF, quality, risk, dual sourcing, and supplier development
• Integrate new operations (from acquisitions for example) into the EMEA model while maintaining local performance and customer service
• Simplifying our operating model

About theteam:

As a member of our
Operations
team, you will be dedicated to driving efficiency and excellence across all aspects of our business. With a focus on streamlined processes and innovative solutions, they ensure that our operations run smoothly and effectively. Comprised of skilled professionals who are leaders in their field, the team is committed tooptimizingperformance and delivering high-quality results. Theirexpertiseis key tomaintainingour competitive edge and supporting the growth and success of our company.

What You’ll Do at Justrite

• Coordinate and resolve customer complaints while providing sales support to internal and external customers.
• Make sure all customer interactions are tracked through case management in salesforce
• Drive systemic/process improvement to increase customer satisfaction and reduce internal burden/costs.
• Warehouses and Inventory Management
• Monitors inventory levels, oversees stock replenishment and quality of inventory. Ensures warehouse operations meet all department mandated time frames and deadlines
• Establishes key performance indicators for all teams to measure and track incoming and outgoing materials. Reviews KPIs on a regular basis with supervisors to identify gaps and solutions
• Analyze current distribution processes to implement improvements to enhance efficiency and reduce costs. Optimizes the warehouse footprint for efficiency and space
• Maintains the operating expenses based on the annual budget and assists in preparation of annual warehouse operations budget
• Oversee the development, deployment and direction of warehouse change programs and processes
• Fully responsible for all inventory management of the distributions. Will work directly or indirectly with Planners and Buyers to established Finished Goods inventory levels.
• Ensure that all material handling and transportation equipment is properly maintained and safe to operate
• Establishes and maintains long‑term (internal) customer relationships, building trust and respect by consistently meeting and exceeding expectations.
• Supply Chain Management
• Use ABC-XYZ analysis to optimize inventory levels, balancing stock and customer…