Residence Student Assistant--Federal Study

Housing And Residence Life Assistant

This position supports the daily operations of the Housing and Residence Life Office through administrative assistance, student engagement initiatives, campus outreach, and marketing efforts. This position provides excellent customer service while assisting with residence hall tours, planning student programs, and promoting departmental events through social media.

Answer phones and greet students, parents, and campus visitors in a professional and welcoming manner. Provide excellent customer service by responding to general housing inquiries and directing individuals to appropriate staff. Perform filing, data entry, copying, scanning, and document preparation. Support housing operations including mail distribution, inventory, and office projects. Conduct residence hall tours for prospective students, families, and campus visitors.

Assist with open houses, orientation programs, and recruitment events. Assist with the planning, promotion, setup, execution, and breakdown of Housing and Residence Life programs and events. Collaborate with Residence Life staff to develop engaging educational and social programming for residential students. Help prepare materials, decorations, and supplies for events. Create content for Housing and Residence Life social media platforms and assist with maintaining consistent social media presence.

Design graphics, take photographs, and produce short videos highlighting residence hall life and departmental events. Promote housing initiatives, deadlines, student success stories, and campus events.

Must be enrolled at Gordon State College in a minimum of six (6) credit hours. Must be Federal Work Study eligible. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and the ability to learn institutional software systems. Experience using social media platforms (e.g., Instagram, Facebook, or similar) and basic content creation tools for marketing and communication purposes.

Basic knowledge of customer service principles and professional office practices. Basic knowledge of computer applications, including Microsoft Office, with the ability to learn departmental software. Basic knowledge of social media platforms and marketing best practices. Knowledge of effective verbal and written communication techniques. Knowledge of teamwork, professionalism, and maintaining confidentiality in a higher education environment.

Please reach out to Gratasha Banks at gratashab with any questions about this position.

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

Commitment to Excellence:
Prioritize high standards in all endeavors, striving for distinction in education, research, and community engagement. Student Success:
Focus on enhancing regional workforce by effectively preparing students for successful careers, thereby ensuring a substantial return on their educational investment. Innovation and Creativity:
Encourage creative thinking and innovative solutions, driving progress and adapting to the evolving needs of our society and the wider world. Belonging:
Embrace and celebrate multiple perspectives, fostering an environment that enriches learning and promotes respect and understanding.

Gordon State College is an equal employment, equal access, and equal educational opportunity. It is the policy of Gordon State College to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws.

This is a part time position, up to 15 hours per week. $11.00 per hour. Must maintain confidentiality of student records in accordance with institutional policies.