R District Technology Specialist
Listed on 2026-07-20
-
IT/Tech
Systems Administrator, IT Support, Network Administrator, Technical Support
R 3332 District Technology Specialist
Barnstable Public Schools Technology – Barnstable, Massachusetts;
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This job is also posted in Barnstable Public Schools.
Job Details- Job
- Final date to receive applications:
Aug 07, 2026 11:59 PM (Eastern Standard Time) - Posted:
Jul 16, 2026 4:00 AM (UTC) - Starting Date:
Immediately
The District Technology Specialist provides advanced technical support, systems administration, and project leadership for district technology systems. This role is responsible for resolving complex tasks, issues escalated from front-line (Tier
1) support, maintaining and improving critical systems, leading and participating in technology projects, and ensuring reliable, secure, and effective technology services across the district while ensuring a positive support experience.
- Associate’s degree in a related field or equivalent combination of education and experience, preferred
- Three or more years of experience in technology support, systems administration, or a similar role
- Strong technical background supporting Windows, Apple, ChromeOS, Google Workspace, and related enterprise systems
- Experience with device management, identity systems, VoIP, networking, and/or infrastructure platforms, preferred
- Demonstrated ability to troubleshoot complex technical issues across multiple systems
- Strong communication skills and ability to explain technical concepts in non‑technical terms
- Ability to work independently, manage projects, and prioritize competing demands
- High degree of professionalism, discretion, and attention to security, privacy, and data integrity
- Provide advanced troubleshooting and resolution for issues within assigned system‑defined roles and operational platforms supporting district devices, accounts, peripherals, classrooms, and related technologies.
- Serve as the escalation point for issues that cannot be resolved by front-line (tier
1) support staff - Provide in‑person and remote assistance following established procedures and documentation within assigned system‑defined roles and operational platforms
- Document all work in the district’s ticketing and asset management systems, logging technical requests, solutions, and account for time and resolution of work
- Administer, configure, and maintain district technology platforms and systems
- Own the reliability, security, and performance of assigned systems and services
- Perform advanced troubleshooting including root cause analysis of complex or systemic issues
- Lead and implement technology projects including system upgrades, migrations, and new equipment and platform deployments
- Design and maintain system configurations, standards, and documentation
- Work with vendors and service providers on support, integration, and project delivery
- Support Tier 1 staff and develop procedures and escalation standards
- Monitor system health and proactively address risks and performance issues
- Ensure systems comply with applicable federal and state data privacy and cybersecurity laws, district policies, and recognized industry standards for security, reliability, and business continuity
- Support classroom and other technologies such as phones, displays, printers, audio systems, and other peripherals
- Collaborate with leadership to plan technology improvements and roadmap initiatives
- Collaborate on joint technical projects
- Create and maintain technical documentation
- Assist in the maintenance and troubleshooting of networking and server infrastructure
- Other duties as assigned by the Executive Director of Technology or designee
Executive Director of Technology
Physical RequirementsTypical office conditions: sitting, bending, stooping, filing, occasional lifting of up to 50 pounds of office supplies. Close vision at or correctable to normal range.
Terms of EmploymentPer BAO collective bargaining agreement - 213 days
SalaryPer BAO collective bargaining agreement
Position Type:
Full-Time
Salary: $67,654 to $70,387 Per Year
Job Requirements- At least 3 year(s) of relevant experience preferred.
- Associate degree preferred.
- Citizenship, residency or work visa required.
- Bryce Harper , Executive Director of Technology
- Barnstable Public Schools
- Phone:
- Email:
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