Multi Skilled Technician

Are you a hands‑on professional with a passion for delivering high‑quality repairs and maintenance? Join our Internal Maintenance Service (IMS) team at Live West as a Multi‑Skilled Technician. You’ll play a key role in ensuring our homes are safe, well‑maintained, and meet the expectations of our customers. This mobile role offers variety, autonomy, and the chance to make a real difference in the communities we serve.

You will have a core trade in either carpentry or plumbing and be based within 30 minutes of Barnstaple.

• Deliver high‑quality fault fixing and maintenance services across multiple sites.
• Diagnose and repair basic building faults in line with best practices and service standards.
• Ensure compliance with all Health and Safety policies, including fleet safety.
• Provide excellent customer service and act as a Live West ambassador in customers’ homes.
• Work towards achieving first‑time fixes to enhance customer satisfaction.
• Use mobile technology to manage job orders and updates efficiently.
• Carry out work across multiple trades, including carpentry, plumbing, masonry, and tiling.
• Support the delivery of responsive repairs and maintenance across Live West properties.

Be part of a supportive, values‑driven organisation committed to customer care and community impact. Enjoy a varied and mobile role with autonomy and responsibility. Access ongoing training and development to grow your skills. Work in a collaborative environment where your contribution is valued. Benefit from a strong safety culture and a team that delivers together.

This role is being offered on a full time permanent basis working 40 hours per week.

We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check.

• A recognised apprenticeship or qualification in a core trade.
• Post‑qualification experience and the ability to diagnose and repair basic building faults.
• Proficiency in using mobile devices for job management.
• A good understanding of Health and Safety procedures.
• A customer‑focused mindset with strong communication and organisational skills.
• A full UK manual driving licence.
• Desirable:
  Experience working in customers’ homes and knowledge of responsive maintenance.
• Desirable:
  Asbestos HSG
  210 awareness and experience with unvented systems.

Please note:

This role is not eligible for a Cos. Applicants must have the right to work in the UK for the full duration of the role without a CoS.

• Company Van:
  Includes a fuel card for work‑related travel.
• Full Kit:
  Uniform and PPE supplied for your safety and convenience.
• Generous Annual Leave:
  Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro‑rated for part‑time roles).
• Pension Contributions:
  Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks:
  Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development:
  Invest in your future with ongoing personal and professional growth opportunities.
• Family Support:
  Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters:
  Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel:
  Save with our Cycle to Work and Car Benefit schemes.
• Giving Back:
  Up to four paid volunteering days a year to support our communities.