Rental Coordinator

Founded in 1960, Liftow is North America's largest Toyota forklift dealership. As Toyota is the world's leading forklift brand, our mission at Liftow is to provide exceptional material handling equipment, products, training, and customer service to our clients. With a deep commitment to our core values, Liftow proudly operates full-service branches across Ontario, Quebec, New Brunswick, Nova Scotia, Newfoundland and Labrador, and Prince Edward Island.

• Employer paid benefits such as: medical insurance, dental, vision, life insurance and more. You only pay for Disability plans.
• Paid Sick Days
• RRSP Match
• Extensive hands‑on Training program

The Rental Coordinator position is primarily responsible for managing the rental process and may provide assistance to the service department depending on Branch needs. This position description is intended to capture the core responsibilities. Specific job tasks may vary slightly from branch to branch based on the organization structure and business needs of the area.

• Manage the rental process from beginning to end for the branch
• Prepare rental agreements for customers
• Process pre‑approvals and credit checks
• Arrange for Work orders as required
• Process the monthly rental billings
• Process the billing for hourly rentals
• Shipping of rental trucks

Education & Work Experience

High school completion or equivalent education proficiency and/or 1-2 years’ experience in an administrative office position.

• Excellent verbal communications skills
• Proven planning and organizing skills
• Proficient with MS Excel
• Ability to handle multiple tasks, process large volumes, work well under pressure
• Customer service oriented and a team player
• Maintain accurate records
• Well‑developed communication skills both written and oral
• Establish cooperative‑working relationships with those contacted in the course of work.

The Rental Coordinator mainly works in an office setting, with periods of extended sitting and use of a computer.

As part of our recruitment process, we may use artificial intelligence (AI) tools to help review applications or support parts of the screening process. Under Ontario’s Employment Standards Act (ESA), AI refers to any machine‑based system that uses the information it receives to generate outputs such as recommendations or decisions that may influence physical or digital environments.

Whether a specific tool qualifies as AI under the ESA depends on the circumstances, but our commitment remains the same:
All stages of the hiring process are subject to human review, oversight, and final approval. While AI‑supported tools may assist in certain steps, they do not replace or determine human decision‑making.

We also take privacy seriously. Any personal information collected during the hiring process is handled responsibly and in accordance with applicable privacy laws.

Liftow is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.