Dealer Account Manager

Dealer Account Manager

As a Dealer Account Manager, you will become an important Team Member and will be provided with the tools you need to succeed. You will manage key accounts in your territory, develop new business-to-business opportunities, and support partners through the sales cycle.

• Primary contact for all Key Account relationships currently in your territory.
• Identify and develop new business-to-business opportunities through cold calls, face‑to‑face interactions, and other techniques to cultivate business partnerships.
• Consult and engage business partners after contract signing to build strong channel development.
• Provide account management to partners by resolving operational and financial obstacles.
• Provide exceptional support including training and communication of initiatives that benefit the relationship.
• Exceed assigned monthly quotas and performance KPIs.
• Monitor market conditions, competitors’ products, pricing and strategies.
• Participate in industry and customer related events/trade shows to network, target new prospects and identify market opportunities.
• Develop and maintain in-depth knowledge of Reliance’s Dealer value proposition, including products and services offered and the value they create.
• Provide regular reporting and updates on Dealer sales pipeline progress for forecasting and large deal implementation planning.
• Work cross‑functionally with Reliance stakeholders to facilitate business interactions for smooth business continuity.
• Actively utilize CRM software to record sales activity and pipeline to maximize performance outcomes.
• Work independently and as part of a sales team, completing other duties as required.

• Minimum 3+ years of consultative sales experience within a business-to-business environment.
• Bachelor’s degree or college diploma in a related field (an asset).
• Demonstrated ability to encourage and lead traditional businesses in opening their minds to new partnership and product opportunities.
• Demonstrated ability to prospect new business.
• Proven track record of success exceeding sales quotas and sales metrics.
• Networking and building relationships are an innate part of who you are.
• You have an "Owner" mentality, managing your book of business as if it were your own.
• You are a self‑starter with drive and initiative.
• You are a keen negotiator with an eye for creating a win‑win scenario.
• You are a team player, willing to go the extra mile to ensure the mutual success of your team.
• Results‑driven individual who takes initiative and accountability to continuously improve business outcomes.
• Superior communication and interpersonal skills.
• Ability to work well in a cross‑functional business structure where collaboration and coordination between departments is critical to success.
• Industry knowledge and/or experience working within HVAC industry is an asset.
• Experience with CRM (MS Dynamics) or similar () is an asset.
• Valid driver's license required.

• The tools you need to succeed – including the tools for the job as well as training and development programs.
• A successful and knowledgeable team to be part of and learn from.
• Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential.
• A great benefits plan for you and your family.
• Career paths so you can advance in the company.
• Awarded Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team.

Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.