Glass Doctor Operations Coordinator

Position: Glass Doctor Operations Coordinator Role
Drive daily operations at Glass Doctor as our new Operations Coordinator. Coordinate technician schedules, ensure timely service delivery, and prioritize customer satisfaction.

Glass Doctor seeks a detail-oriented Operations Coordinator to enhance our operational processes.

Your role involves managing technician schedules, overseeing job readiness, and acting as the primary customer contact for updates. This position requires a proactive mindset, excellent communication, and superb organizational skills.

Key Responsibilities:

• Coordinate customer appointments and service calls for technicians

• Monitor daily operations for efficiency and timeliness

• Maintain clear communications with all stakeholders

• Ensure all necessary materials are ordered and prepared

• Resolve issues quickly to keep jobs progressing

Requirements:

• High school diploma or equivalent

• 3–5 years of operational coordination experience

• Familiarity with the home service or skilled trades industry

• Strong customer-focused mindset

• Effective use of software for scheduling and record-keeping

Join Glass Doctor as Operations Coordinator and be part of our commitment to exceptional customer care.
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