Bilingual Collections Agent - On-Site

Elevate your career with Northlake Financial as a Bilingual Collections Agent in Barrie, Ontario. Support customers in both French and English while exceeding collection goals in a fast-paced environment.

Northlake Financial is on the lookout for a Bilingual Collections Agent for its Barrie office. In this position, you will manage accounts, propose repayment plans, and ensure regulatory compliance. If you are motivated by results and can offer professional and empathetic service, this role is for you.

Key Responsibilities:

• Engage with customers to manage delinquent accounts

• Negotiate effective payment solutions

• Initiate communication with past-due customers

• Maintain accurate documentation of customer interactions

• Meet or exceed performance metrics consistently

Requirements:

• Fluency in French and English, both written and spoken

• Strong communication and negotiation skills

• Independent worker with team collaboration abilities

• Experience in collections or customer service preferred

• Flexibility to work between 7am and 9pm

Harness your bilingual communication skills and dedication to customer service in this fulfilling role at Northlake Financial.
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